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November 2023 by J G.
This shipping center was responsible for delivering my package. They photoed the wrong house clearly with the wrong house # and marked it delivered. Tried calling Customer Support. WHAT A JOKE! Their automated/corporate system is designed to find any and every reason to hang up on you and not help at all; the actual phone# to this center is unpublished and you can't call them. FedEX says in these cases to contact the shipper and file a claim. How on earth do they even hold their own carriers accountable operating like that? I can't report or correct the carrier's mistake, even when they're still out on their route? How would I even know the carrier didn't photo some random house and steal my package for themselves? Congratz on incentiving package theft, FedEx. Your customer service and business model is trash.
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August 2021 by Felix M.
If I could give zero stars that would be a generous rating for this company. This company is hands down the worst shipping company out there. We had ordered dog food and it was supposed to be delivered on a Thursday and we didn't get it until Monday because they had loaded it on another trailer that had packages to be delivered on Monday. And when I called to find out where it was I was told they couldn't help me and I could file a claim and was hung up on. So when I called back I was told that a claim had been submitted and I never heard any back from this company. If you have a choice use UPS and USPS. Don't waste your money.
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February 2020 by Joshua S.
So far no issue here. Friendly staff and knew some ASL since I'm deaf. Look like this place was upgrade because I didn't remember this place last time I visit here. Awesome!
