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November 2023 by Eyes Open
They acted like they never ship things and said access was denied on the computer.
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November 2023 by J G.
This shipping center was responsible for delivering my package. They photoed the wrong house clearly with the wrong house # and marked it delivered. Tried calling Customer Support. WHAT A JOKE! Their automated/corporate system is designed to find any and every reason to hang up on you and not help at all; the actual phone# to this center is unpublished and you can't call them. FedEX says in these cases to contact the shipper and file a claim. How on earth do they even hold their own carriers accountable operating like that? I can't report or correct the carrier's mistake, even when they're still out on their route? How would I even know the carrier didn't photo some random house and steal my package for themselves? Congratz on incentiving package theft, FedEx. Your customer service and business model is trash.
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February 2023 by Kayleigh Smith
Every time I stop here, they’re unable to help ship my packages. This time it’s because they can’t scan the fedex QR code. Nothing wrong with the staff here, they’re nice but if fedex is going to have little satellite locations like this, they need the most up to date technology so customers don’t have to go to multiple locations.
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January 2023 by Mary Ann Nielsen
They acted like they never ship things and said access was denied on the computer.
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January 2023 by American Patriot
They acted like they never ship things and said access was denied on the computer.
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August 2021 by Felix M.
If I could give zero stars that would be a generous rating for this company. This company is hands down the worst shipping company out there. We had ordered dog food and it was supposed to be delivered on a Thursday and we didn't get it until Monday because they had loaded it on another trailer that had packages to be delivered on Monday. And when I called to find out where it was I was told they couldn't help me and I could file a claim and was hung up on. So when I called back I was told that a claim had been submitted and I never heard any back from this company. If you have a choice use UPS and USPS. Don't waste your money.
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August 2021 by Bret Thomas
Very bad
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June 2021 by Paula Pili
They were friendly and referred me to their local partner so that I could get a box that would fit my item packed and shipped expeditiously! Thank you! I have always loved this location!
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February 2020 by Joshua S.
So far no issue here. Friendly staff and knew some ASL since I'm deaf. Look like this place was upgrade because I didn't remember this place last time I visit here. Awesome!
