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March 2023 by Silvia Tx
The service was good as long as the loan was in the making and that process was pretty smooth. After closing they seem to service all their loans out to other providers and can't seem to tell you where to make your payments to. A bit frustrating to be honest.
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February 2022 by James Watson
I recently had to deal with Wendy Wayas. She is a senior mortgage broker. She left a bad review because I was unable to return her text message for a flooring install. I would say she must be a generally angry person and not nice at all. I tried to explain to her I was sick with Covid but she insisted that if I read her text, I had to respond. Not a nice person! She must be a Karen.
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February 2022 by Jamie W.
I recently had to deal with Wendy Wayas. She is a senior mortgage broker. She left a bad review because I was unable to return her text message for a flooring install. I would say she must be a generally angry person and not nice at all. I tried to explain to her I was sick with Covid but she insisted that if I read her text, I had to respond. Not a nice person! She must be a Karen.
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June 2021 by Dylan Cannon
First Colony passed my loan onto PHH Mortgage, and it has been a living hell dealing with them. Do I blame First Colony? Yes.My taxes got all messed with the escrow and dealing with PHH mortgage is a nightmare. I'm extremely disappointed with this process and your willingness to have my loan be serviced by such an awful company. This reflects very poorly on First Colony.
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March 2021 by Cody James Garcia
We have worked with First Colony Mortgage multiple times when purchasing our home and, most recently, when we refinanced this month. Scott Crandall has been helping us the last few weeks with our refinance and he has been awesome to work with! I strongly recommend working with Scott. He made our refinance such a simple process. He's extremely educated and answered all of the questions we had. Scott made sure to get us the best rate possible and also balance our closing costs. Communication with Scott was so easy and I knew I could reach out at any time for help. He sent frequent updates so we knew things were moving forward, even though the process can take some time to finalize. We appreciate Scott and First Colony Mortgage for providing excellent customer service and a smooth refinance.
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February 2021 by Paxton Patey
They've helped me buy each of my homes and I couldn't be more grateful and satisfied for all the help and work they did. Thanks Kody!
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November 2020 by Tyler Nelson
I started with Paul Carter on my first home back in 2011 and since then he has helped us refinance and purchase two additional homes he has always been amazing to work with. If you are looking for someone knowledgeable reach out to Paul!
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November 2020 by Jared Hansen
Nan Glauser was awesome to work with. She got us an amazing rate and helped us out immensely. The process was easy and quick. I would highly recommend them for their service and expertise,
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October 2020 by Tj F.
An unreal experience with the lender from the Fruitland office, Kara Currey and my realtor, Martin Justus, Four Star Real Estate in Ontario. Ten days before closing on a property in Ontario, Kara discussed privileged information about my loan to my realtor. Realtor had another buyer whose loan might have gone smoother than mine (I had already been approved). Realtor called me and told me that I would forfeit my earnest money if my loan didn't go through and that I should back of the deal, which I did. Realtor sold it the same day to someone else. I found out that he had lied to get rid of me based on the information the lender had given him regarding my loan. Lenders ARE NOT allowed to share the buyers financial information with a realtor and realtors ARE NOT allowed to lie period. So if you want unethical people handling the purchase of your home, give them a call!
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October 2020 by Dasha Perez
We purchased our home about 4 months ago and it was all thanks to Jessica Dahl! She was so great to work with! She explained everything with detail being a first time buyer we felt super comfortable with her. We built our home and she was able to beat the builders preferred lender by a bunch! Thank you Jessica!
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July 2020 by Iris Alton
We are returning clients of First Colony Mortgage and again found them to be friendly, timely, and incredibly easy to work with. We appreciate their personal approach, explaining and staying in touch every step of the way. Thank you Paul Carter for being personal our mortgage consultant!
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October 2019 by Andrew A.
I recently closed on house with First Colony mortgage. My mortgage officer was great and closing happened exceptionally fast. However, within a month of closing, my mortgage was sold to Chase and my information has now been shared with several junk mail companies. First Colony will try to sell itself as a small-time mortgage company that is trusted locally, but they are really just a patsy for big national banks.
