-
June 2025 by Pat M
It’s always a pleasant experience coming in and getting great help from the staff.
Abraham is always awesome to work with and has been really helpful!
-
June 2025 by Bethany Yorgason
Cam helped us with our project! Super nice, we were new to using the lathe and helped us find the right part that we were missing. Thank you!!
-
May 2025 by L Kern
Great prices on a variety of tools and other supplies needed for household tasks. They don't carry everything, but what they do carry is worth buying there.
-
May 2025 by Larry
I always get a friendly greeting and great help at Harbor Freight in Orem. Brexton is awesome. He took the time to help me figure out which tool I needed for my project. Go Brexton! You Rock!
-
June 2024 by Travis Coombes
I work at an automotive repair shop, and 90% of my tools are Icon and Hercules. In the last 5 years, I have only had to warranty a ratchet and a breaker bar that was used beyond its capacity. Also, buying tools from Harbor Freight has allowed me to own everything now and not have to worry about spending several years paying off the more expensive tool truck brands. I am not implying that Harbor Freight tools are better than the tool trucks, but even they agree that Harbor Freight tools are of good quality.
-
June 2024 by maria Severiche de Sejas
Great variety of products
-
June 2024 by Nick Clarke
Harbor freight is always one of my favorite spots to pic tools but the staff at this location are fantastic and they’re always well stocked
-
June 2024 by Chris Mecham
Harbor freight is a great store it has a variety of tools and lights etc...some employees know what their talking aboutsome dont other than that a great store not expensive and always has what you need
-
June 2024 by Nick Larson
Hardware store without any hardware. They don’t carry nails you have to hammer.
-
June 2024 by Jerry Welker
It's not worth the savings anymore at Harbour Freight. One cashier, 16 people waiting in line, 2 girl employees at another register talking, laughing etc. Another person in line asked if they were going to open another register soon. "Your just going to have to wait". One of them said. Nope, I don't have to wait. Headed to Home Depot to get my took case. I actually saved $300.00 buying it at home depot.
I know nobody at H.F. cares if I didn't buy my $1200.00 tool case at their store. I'm sick of the lousy service that I get at H.F. Besides, their prices are outrageous!!
Just a person that will never buy from H.F. Again!!
-
June 2024 by Neal Rummler
It’s hard not to buy the entire store with how cheap everything is! It’s like a candy store for dads!
-
May 2024 by Evan Whitaker
Great prices on all kinds of tools for the do-it-yourselfer.
-
May 2024 by Burton Rasmussen
Helpful staff if you're trying to find something, they'll check in the back to see if they're out of something on the shelf.
Abraham the cashier was very friendly and helpful to everyone I saw!
-
May 2024 by Eric Poulsen
Love the tools & gadgets there. Great prices too!
-
May 2024 by Braden Warner
I don’t expect employees of any company to bend down and kiss my feet, but I do generally expect a certain level of help and accommodations for customers patronizing a store. Being helpful is generally the main job of a customer service industry job. So when I came in to this location with my two young kids, my hands were pretty full. I was however able to grab the slip of paper for the tool I needed, which I promptly brought to the front of the store to check out. I was then told by one of the 3 employees standing around not doing anything(as the store was nearly empty) that I need to go get a cart and go back to the shelf and get the large tool myself. After doing that, having to put my kids down where they immediately ran off, after herding them back up, I was shuffled around different check stands instead of the first one I went to. Once again I don’t expect to be fed grapes off the vine or anything but maybe an offer of, “sir would you like me to go get that item for you” would have gone a long way. I don’t think it’s unreasonable to expect that level of customer service.
