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September 2023 by Troy Archer
Easy place to deliver. Fernando gets it done! Always has a Great attitude.
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July 2023 by Mason Reid
Terrible customer service. I spoke with Paul on the phone he was rude and not helpful. I ended up buying the same product for a little bit more from another business just to not have to work with this guy.
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July 2023 by OLEA Builders
Very poor experience. Very poor custumer service. I called them a day earlier for some rebar bending (Paul took my call) it was agreed that he would have my order ready the next day, I called him back a day after to get an update and he very unpolitely told me that they were too busy and that I should call the SL store and hung up the phone without even asking if I wanted to place the order with them or not. I called him back to ask him why he hung up the phone and told me he had custumer in front of him (which i guess that to him I am not one), after he said that he hung up the phone again saying that he was too busy.Paul needs to understand how to treat custumers or white cap will keep losing custumers left and right.
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June 2023 by Adrian Reynoso
Very disappointed.They hide prices I went there for box of base ties for foundation thinking pay little bit more than my regular supply guy then I pay they charge to my credit card and I left the store I see the receipt later and noticed they charge me $234 bucks my regular supply guy is $67 bucks with taxHow could be much difference I take the product back and they give me really bad attitude and they only refunded me $212They said 10% restocking fee they don’t have anything on the store aware you for this charge
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March 2023 by Royal Concrete Coatings
I spoke with Paul as well… the guy was completely rude while acting like he knows product which he was COMPLETELY wrong. Very uneducated in his lack of knowledge with product/materials. I’m sorry but I’d stick this guy in the back and NOT allow him to answer phone calls or interact with your customers. We’re a small community here and know everyone in this industry. Word spreads like wildfire and one stupid person can and will jeopardized your business. I’ll be glad to tell my subcontractors NOT to help this location out. There’s a little thing called respect and that Paul dude doesn’t have it. How embarrassing for you guys.
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May 2022 by Lincoln Fedrson
Called in to get some pricing and Paul treated me very poorly. Talked down to me. Little did he know I control a rather large account and will be taking my business else where.
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May 2022 by Elliot Lignell
Great service. Felt like they went out of their way to help me get what I needed.
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August 2020 by yuba daniels
All good but he told me it was a 2 stroke motor and it's a 4. Double check the clerk's info and it's a good place.
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July 2020 by Chad Jorgenson
The manager was very direct and rude, fortunately intermountain concrete supply was right up the road, and needless to say I won't be going back there.
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June 2020 by Nathan Jenne
Not very friendly. Sorry.
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June 2020 by Scott Connolly
Even though the governor has FINALLY allowed Utah to move to “green” condition, HD Supply does not allow its employees nor customer to choose whether to wear a mask or not. Although the CDC has informed the public that it can have an adverse affect if a healthy individual wears a mask, they demand that you wear a mask to enter the building.
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November 2018 by LaRie Davis
Excellent customer service! Assistant manager, Tyan Davis, goes above & beyond his job duties to see his customers are well taken care of👠Pretty much runs the show there. Hardly see the manager there. Other Employees are very helpful, too:-)
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March 2017 by Ryan Scherbel
I have been in a handful of times over the last year and have always had someone ready and willing to help me find whatever I needed.
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August 2016 by Jeff Williams
I took some rebar guns in to get repaired and they said they needed to be sent to the manufacturer to get fixed. It took them over a month to even send them!!! Worst costumer service ever!