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June 2023 by kodie ivie
They don't sell to the public it's not a retail store, so don't get all upset about trying to buy stuff from here without a contractors account.. These guys are always very helpful and knowledgeable. I've always had a positive experience here, they go out of their way to help everytime!
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September 2021 by Roland Merrill
I have always had first class service at Johnstone supply. I usually don’t have a lot of time but they have always been able to meet my needs in a timely manner as well as providing great customer services and support.Ask for Antonio if you’re visiting their Orem location, he’s always a pleasure to work with.
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August 2021 by Wes Arnold
The guy who answered the phone literally laughed at me when asked if they sold to the public. They can't even answer that question without being smug/rude. I understand that it's probably asked a lot, but at least be polite.
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April 2021 by G B
They won't even sell to handymen either, have to be part of their protectionist guild.
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December 2020 by Mable Pugh
I love the employees here.
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July 2020 by Nick 1979
Should be closed to the public. They only deal with contractors.
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January 2019 by Matt Parkin
Great supply house if you are a contractor. Don't try here if you are just s home owner. They will not help you.
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January 2019 by Steve Larsen
Least helpful establishment I have dealt with. Google should look at creating a 0 star review.
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November 2018 by Ken Peterson
Won't sell to you if you don't have a contractors account
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April 2018 by Ray Mullings
Interesting business model. If you don't have an account or you're part of the trade, we don't want your money. Nevermind that we could sell to you retail. And let's not forget that any employees won't even look up from their phones or computers for half a second to say hello.
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October 2017 by William Jolley
Great place for your service needs been shopping with Johnstone for over 20 years they got the parts HVAC technicians needed. Locations around the globe.
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August 2017 by Zach Jones
Came in for a will call pickup & dealt with Gerald H. And was not impressed with his attitude or customer service. He seemed annoyed to help us and when signing for the pickup, as he was holding a pen in his hand, asked if we had our own pen, which I did not and he then tossed one at us on the counter from a drawer. Other staff seemed great would not recommend working with Gerald.
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March 2017 by Chris Sullivan
Very good service. They aren't mean to be a retail option but they continually serve us businesses with great service.
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December 2016 by Josh Powell
Bad service. One plumbing and heating store referred me to them when he didn't have the part I needed for my broken furnace. I went in, and they told me I would have to replace the larger component, and buy it in bulk, and be a contractor otherwise they still wouldn't sell to me. I would give less than 1 star if it were possible.
