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December 2023 by stacy
This place roped my friend into the store by physically corralling her and then held her actual credit card hostage away from her and kept saying different amounts and different products and two men blocked the doors out. She was panicking and they wouldn’t let her leave until she let them swipe her card. This behavior is beyond gross sales tactics- this is harassing behavior bordering on or even crossing into illegal behavior. Security already had to get involved for one girl, are the police next perhaps? The mall should do the right thing and shut this place down. It’s not safe or normal behavior.
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December 2023 by Genevieve Jenkins
these people bully the hell out of you into buying their product. they are so disrespectful the amount of people that are coerced into buying product and then walk away in tears is MESSED up. how many complaints and bad reviews is it going to take for this store to be shut down.
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November 2023 by Chloe Phillips
On 10/23/23 I was leaving work at Morgan Jewelers. I always keep my head down, eyes locked on my phone, and a mean face to make it obvious to NOT approach me. I must’ve been walking too close to the wall because I’m all of a sudden getting testers shoved in my face, me looking up to decline must’ve been a sign to the worker to pull me into the store. I said no multiple times, but I eventually caved in to the tester spiel. The worker kept asking if I will buy, I said no and tried to get out of chair. He kept reducing the price and threw in more products, I kept saying no and that I need to go. Once I hopped off the chair he pushed me to the register and asked how much I could do, I said I didn’t have any money and needed to go. This went on for 15 minutes. All I said was no and kept trying to make my way to the doors. I guess my guard came down and the trauma responses kicked in because next thing I know is I’m buying $161.18 worth of product, this made my bank account overdraft. I figured I’ll come back later this week to return it all because I didn’t see a sign saying no refunds and he never mentioned it. I exited the store and immediately started crying, I spent all of my gas money that I needed to last me two weeks because I’m just a college student. Yesterday on 10/26/23 I went back to the store to return everything, nothing was touched or opened, all still packaged. The two workers who were there repeatedly told me no refunds, I told them I wouldn’t leave without one. It went on and on and turned into a screaming match. They kept telling me to call customer service, when I asked if customer service will give me a refund the two workers told me they wouldn’t answer my questions. They got security, I told security everything that happened and I broke down crying to them. Security had me fill out a complaint form.DO NOT GO HERE. Stay as far away as possible when walking by this store. It’s all a scam, there is no way these products are worth HUNDREDS of dollars.Im waiting to hear from the store owner about a refund, If I don’t get one then I hope to be able to resell the products.Thank you to security for being so kind and helpful. I’m glad to have them around, I greatly appreciate your help. <3
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September 2023 by Caitlyn Cedarstrom
I was walking in the mall just looking and had no intentions on buying anything. I know they pull you into their store for samples and to make a quick sale so I always walk on the other side. That wasn’t enough because the lady came across and pulled me into their store and I was to nice to just ignore and walk away also the fact I was alone. Her accent was hard to understand and she was asking me lots of questions so my anxiety was through the roof. She asked my name and proceeded to say her Chihuahua has the same name. She kept telling me she loved me and loved my name of course she was being nice until she pointed out some acne spots on my face and said I had a baby face which I found very rude. Not only that she was swearing the whole time which is extremely unprofessional in my opinion. She repeatedly told me she was gonna make me a deal and sell me 2 items and kept asking me how much? I was confused and kept saying i don’t know and then I asked if it was free of cost cause I told her I had no money which I think upset her cause she rudely put the products away and told me to leave. I said thank you and she told me to not thank her cause I didn’t buy anything. I’m just taken back it was extremely humiliating and disgusting. They should be out of business.
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September 2023 by Jeremiah Hoffman
I was minding my own business trying to finish my shopping at University Mall when I encountered La Savon. A woman said "Hey!" and basically pulled me into the store. I felt like I needed to be polite so I asked her if she needed anything. Ultimately she roped me into conversation asking where I was from and then offered to give me a sample. I didn't want her sample but I felt like I had engaged with her for too long to outright refuse so I agreed and thought "she'll just give me a sample and a little spiel and we can call it good."Nope. Within seconds somehow I was sitting in a chair with her spreading some cream on my hand. That sort thing freaks me out and I don't like people I don't know touching me. So already I was out of my comfort zone. During this I noticed there was now an employee sitting behind watching me and two others hanging around outside the store. NO OTHER CUSTOMERS. Which should have been a red flag. These people who at the time seemed to be doing their own thing - I now know were circling like vultures.She rushed me over to the counter and I had somehow been convinced into buying two products worth $160. The woman rang me up and asked for cash or card without even telling me how much I was paying. I told her card and handed it over. This is where it gets good.After I've already handed her my card - all of a sudden she’s looking at what I'm buying and throwing out better options - better deals with more free items, free facials - all of this quick change, manipulation speaking at the speed of Speedy Gonzales in an accent that I couldn't quite understand fully and quite aggressively might I add.At this point I start to realize what this is and I am incredibly uncomfortable.I will add that during this incredibly daunting situation the other male employee had navigated closer to the front of the store and was sitting basically in line of where I would need to go to just walk out. (Which i couldn't do anyway in hind sight because the clerk still had my card).At this point I just wanted to leave and I felt pressured to buy something in order to get out of the situation. I did not consent to a larger purchase but with my card out of my possession I couldn't just walk away. I was just trying to make this purchase (TO GET THE HELL OUT OF THERE) and she then started trying to sell me some ridiculous machine that's supposedly 4,000 dollars - but she will give me a deal and sell it to me for only $1,000. Gee thanks.Like I said at that point I knew what was happening so I told her no and that there was no way I could afford that. I didn't even have that much money lying around to spend. She kept trying to lower the price and at one point said. "Hey you say you don't have enough money why don't we just try your card and if it goes through great and if it doesn't no harm."HELL NOI was polite. I was kind. I said no multiple times. I said I was sure multiple times and somehow still finally left that place after spending $60 - Simply because I wanted to get the hell out of there. And they still tried to get me to spend more until the very last second.I was manipulated, I was coerced, I was talked over and I was ignored. No was not an answer in this store and I couldn't just walk away.I have never felt so violated in my life and violated is the only word I can think to use to describe what happened to me today.Do not. I repeat do not go into this store under any circumstances. Do not accept a sample or their stupid conversation.I am saying this for everybody's safety. Please do not go in there.
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August 2023 by Colin Taggart
Walking by the store and get greeted by the guy, I was in a hurry so as I passed by I turned around and gave my excuse why I couldn’t stop. Just to find the dude mocking me. If you can’t handle rejection don’t work in sales, and maybe don’t act like a child
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May 2023 by Lincoln Wright
Mike extremely professional. Very friendly and very knowledgeable on cosmetic products. He was quick and assertive. Just the right amount of push and pull from Mike today.
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March 2023 by Rebecca Ramírez
Amazing Products!! ? recommended to anyone with Dry Skin or Facial Problems ❤️
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March 2023 by Lindsay Elsmore
Wonderful service and amazing products! Everyone should check it out!!
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March 2023 by Karen Elsmore
The experience was wonderful. I loved the facial, it felt great! Great value, and they were so nice and helpful. Awesome customer service. Love the products.Luxury at its finest!
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February 2023 by Emma Jacobson
Sales staff are intensely pushy and do NOT take no. I understand they work on commission but you have to respect people’s boundaries at some point. I said no multiple times and finally got to the point where I was close to tears and just bought the product so I could get the heck out of there. I will not be retuning here.
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December 2022 by Natali Zamir
Excellent products, great service and a two weeks Later I can say I’m very satisfied:)
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December 2022 by Gloria Estrada
Thank you so much! It helped me so much! I loved this product!!
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December 2022 by ronny yushkavichus
I definitely see the results after 3 weeks since I was there. I’ll come back for sure ?
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December 2022 by Charl Weston wiggs
Great filer thank you so much best products ever