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July 2023 by Douglas Daniels
Make sure you take before and after photographs of any and all work that Mountain Fire and Alarm does at your place of business or residential it may pay in the long run.
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August 2022 by Steven Jensen
My 95 year old mother used Mountain Alarm for many years since she lived alone and always depended on the security system to protect herself. She passed away on July 28, 2022. I am sad to share that the batteries on her Medic Alert bracelet went dead and Mountain Alarm wouldn't come to fix the batteries until she had passed. My sisters and I can't help but wonder if her Medic Alert had been functioning if we could have found her in time.Since then we have contacted Mountain Alarm about issues with the security system,m false alarming and they can't come out to fix the system for two weeks until Sept. 1, 2022.
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November 2021 by Rod Lewis
Great people very knowledgeable and great service
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January 2021 by Alyssa Twigg
We love Mountain West Security! From installation to continued monitoring of our system, we have had such a great experience. Everyone we’ve interacted with has been friendly, knowledgeable, quick and efficient. We feel safe in our house knowing we are protected by Mountain West! We will definitely use them again in the future buildings!
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June 2020 by Melyssa Shove
Mountain West Security is a wonderful company with outstanding service! They've been doing alarm systems for the business I work for, for 18 years! We move around a lot, almost every winter we have a new temporary location, so it's not just a one and done deal for us, but they always get us taken care of. Even the office staff has been amazing, Lucy is so kind, I've even called her for her personal opinion on software. Great place!
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June 2020 by Bob Halliday
Hands down the best security company in the business! I've been using these guys since 2002 in multiple homes, condos, and in at least 10 buildings. Thanks guys!!!
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June 2020 by CJW 7979
I scheduled an appointment with Mountain West Security at our commercial property. At our scheduled time, I received a call from the representative that was scheduled to meet me stating he was running late. I wasted approximately 1.5 hours. I can't imagine how they treat customers after the contract is signed.
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May 2019 by Bobby Pina
Initial contact and installation was okay, but any request for follow up help has been a nightmare. It has been over 10 days for Mountain West to simply respond back to SCHEDULE a tech after a system failure.
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May 2019 by Jason Bergstrom
Great service
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April 2019 by D Thomas
Have an "old" system on my present home, when planning on moving to the new home -- called MW Security -- -- Wonderful people from the greeting at their front office door to the completion of the job. Their people walked me thru the process and involved me every step of the way thru the initial ordering, installation and set up. GREAT PEOPLE who know what they are doing. Thanks Dan
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April 2019 by Chris Rogers
You have some horrible drivers on the road. Wouldn’t want them coming to my house.