NorthStar Home has received mixed reviews. One customer mentioned having the alarm system for nine years before the company was sold to ADT, leading to an outdated system and a new three-year contract with higher monthly fees, which they plan to stop paying. Another reviewer praised Devon for being straightforward and honest. A third appreciated technician Taylor Hunt for being friendly, courteous, professional, and helpful in explaining and teaching how to use a new system.
Had a Great experience with Devon. Was straightforward and honest with any questions we had. Seems most people's issues are with renewal policies, but just want to say on the front end, our tech was stellar ?
August 2022
Taylor Hunt was a great blend of friendly, courteous, efficient, and professional. He did a great job explaining what he was doing and teaching us how to use our new system. We are grateful that he is our technician. Thank you, Taylor!
