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March 2024 by Andrew Wilson
I’ve given it a few months to process so I wouldn’t write a reactionary review but I still feel like I was taken advantage of by Raul. I rarely write reviews but felt like others should know what they are dealing with. I have an older car, a teenager crashed into me, my insurance totaled my car. It was only cosmetic damage so I wanted to repair it because this is a great car. Brought it by for a quote, he asked how much insurance was going to pay, I gave a rough estimate but had a $1000 deductible so the payout was much less. It was like pulling teeth with communication, after a couple of weeks I asked when I could drop it off and he told me to drop it off later that week. I showed up at the agreed time and he came and looked at the car and said “bring it by in 10-14 days” and I had already gotten a rental car because I couldn’t go without a car, I asked why that long because we had discussed having it worked on starting that day. He said he didn’t have time to work on it yet and still needed to order parts - not sure what this run around was about since he already evaluated it. I begrudgingly took it home and returned the car to the shop when he said. It then took weeks with radio silence, finally after putting pressure on him he said it would be ready at the end of the week. This is when it took a turn, he said he calculated the value of the car and what my insurance payout should have been and raised the price. He also said he ordered the wrong door to replace (which was for the rear door that I explicitly said I didn’t want replaced because it was just cosmetic molding that had been dented) which I suspect he raised the price to cover his mistaken order and probably resold the replacement door for a profit. He also said he was getting knee replacement surgery soon and I’m wondering if that bill caused him to raise my price. The final total was over $1500 more than the estimate and way over what my insurance payout was. I was desperate at this point because I didn’t have the rental car anymore and needed a working car. I asked for an itemized receipt, he handed me a handwritten “receipt” that was not itemized, just said x amount of hours of work. I probably would have chalked it up to being taken advantage of but then the true scope of the body work was revealed over the coming weeks. The door wasn’t properly attached, when it rained or went through the car wash, water poured through the seal between the door and the car. The paint wasn’t great, I’ve found spots all around where it was missed, the plastic attachments for the fender area were never replaced, etc. Overall not great work, I suspect he felt pressured to get it done and rushed the job. Overall a really bad experience and shady money situation. He only accepts cash, I found that out the hard way when I went to pick up my car and had to scrounge up thousands of dollars of cash in order to get my car back - typically a business like this that refuses any payment other than cash and won’t give an itemized receipt is shady.
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February 2024 by Jeannette Lawler
Not only did he do a great job repairing the damage I paid for, but he made other minor repairs at no extra charge. (Replaced some loose clips, fixed front license plate, etc.) He worked around my schedule. Great overall experience, and no more rattles.
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February 2024 by Josh K
Raul did an awesome job with my car, and the price was very reasonable. Would definitely recommend!
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December 2023 by Trevor Hammond
Raul is the worst businessman I've ever worked with. Horrible communication, changes his story every time he talks to you, always has a "sad story" as his excuse for not delivering, forgets literally EVERYTHING, changes his price throughout, blames everyone else for his problems and shortcomings, and truly the most difficult person I've ever worked with. I would NEVER recommend Raul to anyone. There's a lot of body shops out there, do yourself a favor and go to a different one. He accused my wife of lying multiple times, even though we have proof otherwise. Truly despicable. I can't say enough bad things about our experience.
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November 2023 by Courtenay South
Raul is amazing!! He agreed to tackle my complicated repair and did a fantastic job. He went above and beyond, and the repair & paint job turned out even better than I could imagine. 100% recommend. Thank you Raul!
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July 2023 by Teasha Carlson
Talk about going the extra mile this man did (Roul) your amazing.Thank you so much for your help and guidance.You're truly amazing!This is the guy to go to when you need help and honest work done.
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May 2023 by Victoria Baird
Raul did a marvelous job due to the car wreck. He did repairs on time and reasonably priced his work despite unpleasant insurance issues. He was flexible with time, and fixed a car light when noticed, and even washed my car. Recommend!
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February 2023 by Katie Wilkie
So happy with the service here! Scraped the front of the car against a post and the paint got scratched. We took it here and they did an absolutely amazing job! You can’t tell at all that there was ever any damage or scraped paint. Highly recommend. ?Service: Painting
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November 2022 by Sven Kelling
Raul at One Day Paint & Collision is one of the most talented body and paint specialists I know! Been taking vehicles to him for many many year!
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November 2022 by Demps Giles
Wonderful work, Paul did an amazing job! Fixed the dent i had in my truck and re painted the damaged surface. He went the extra mile and buffed my taillights for no extra charge!Services: Painting
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September 2022 by Ted Taekyoung Chung
I had an amazing costumer experience. Raul was very informative throughout the entire process. He had a great attitude and was really easy to work with. He also fixed my car in appointment time and my van now looks as good as new. I would recommend all customers. Thank you.
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March 2022 by D Przybyla
They did a great job and didn't have a long wait time.
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March 2022 by Penny Rae Walker
Raul did a free repair estimate on my car. He was very helpful for me getting this information! He is nice and thorough too!
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January 2022 by kenneth peiffer
Raul did a fantastic job on the vehicle I brought in. First of all, I called him on a Saturday afternoon when most other car shops were closed. It was the only one open. We talked for a bit and he agreed to have me bring the car over for him to check out. I really appreciate the expert time he takes to look at a vehicle and give you a good estimate. Ever car, dent, and situation is different so he has to be able to see it. But his estimate was spot on. The next week I took my car to him on a Thursday and it was ready for pickup by Sunday afternoon. I can honestly say it's the best dent repair/paint job I have ever seen. It's literally like it was never there. And the vehicle he worked on wasn't the easiest either. It was a difficult green color with some strips above where the dent was. All in all, I'm completely satisfied. I will go back to him 100% percent of the time and would recommend anyone to take their vehicles here to be fixed. Thanks again Raul, great work. ?
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January 2022 by Eduard Ibarra
I took my car to One Day Paint and Collision, and they were awesome! Raul and everyone else were very helpful and understandable. They gave me a really good deal, but even though it was expensive, but it was definitely worth it! If I ever have another accident, which I don’t think I will, but I will definitely come back here again to get it fixed if I have to! Thank you so much, I really appreciate all of this!!Service: Body & Trim
