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January 2024 by Scott Mendoza
I tried doing a rating because O'Reilly wanted me to but when I did they told me they didn't accept it and didn't post it. Not sure why. I know it wasn't a good rating. It was a 2 star. My closet location is 25 mins away and They first gave me the wrong bearings and when I returned, they couldn't find the correct ones. I found one of them at Autozone and ended up buying the other at a bearing house in Provo.
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January 2024 by Thomas Fowers
Always gets our parts delivered on time!
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December 2023 by Emily Robinson
The staff was very attentive and so amazing! They went above and beyond to fix our problem, one even standing in the cold to fix our issue. They all did a phenomenal job and we will definitely be back for any future needs.
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November 2023 by DrLoot
I like O'Reilly's a lot even though the counter guy are LGBTQ
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September 2023 by Josh Bartholomew
Dylan is the store manger he is an amazing guy knows his stuff he's been working in the business for years. I have been buying parts from him for years I can call him up tell him what I need and he sends it or gets it to me immediately. I can send customers to him and he'll take care of them, take that extra time so they have a understanding of what they're getting and what they need I wouldn't have anybody else get my parts for me I have dealt with a whole lot of other parts houses and as far as managers he's hands down top-notch has a great crew and all I got to say is thanks man!!!
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September 2023 by Russ Rader
My name is Russ Rader I have been dealing with this store and Dylan Plotts for 5 years plus!!! This manager is very knowledgeable of the parts that I need!!! I have spent alot money at this location!!! Just look up my name!!! He even calls me back when he's free!!! I have never heard him ever being rude to anyone!!! If orileys don't cary item he will tell me who and where to get the item!! !!! Out of 3 stores in Orem !!! His is number 1
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September 2023 by Court & Vini Makasini
Shayne deserves a raise! I came in to find a tool I needed to change out the tail lights on my car and Shayne found the tools I needed and helped through the entire process! He was very friendly and helpful.
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September 2023 by Russ Taylor
I have been doing business with Dyllon for many years now. I have actually followed him to multiple locations as he has been promoted because his service has been so excellent. I have used O'reilly's on personal projects and I also have 2 commercial accounts with them for my business entities. We spend thousands of dollars each month and will continue to do so because of the incredible service that we receive from Dyllon and O'reilly's. I highly recommend them and the Orem Utah location.
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September 2023 by Nichole Palmer
All I can say is WOW !!! I needed a part that seemed impossible to find . No other part stores had it … Dylan took my number and got back to me within an hour … he found it !!!!!! He even offered me advice on how to determine that was my problem as well and the extra steps I should expect on the install . I will always go to Dylan from now on . Very kind , professional and truly cared about my situation ! Don’t let him go EVER !!!!
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June 2023 by Amanda Swenson
They installed my new battery free of charge within minutes and included a replacement guarantee. Ken was helpful and efficient.
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February 2023 by Lexie Lund
I went in not knowing what type of wipers i needed. Jess the manager helped me find the ones best fit for my budget and helped me install them. 10/10 would recommend. quick, easy, and very helpful!!!
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January 2023 by Natasha Wallace
Everybody in the store was super nice and very quick! Dylan is especially impressive!!!! Five stars for Dylan especially would give more stars if it was possible! I was in a pinch and he helped me and I noticed he helped at least three other people while I was there!
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January 2023 by Sal Wolf
We went to get a new battery and the young man was kind enough to change out the old battery and installed the new one. He was friendly, kind, and thorough with his work. The autozone workers down the street, on the other hand, were unfriendly and seemed annoyed at anyone even approaching them. I’ll be bringing my business to O’reilly’s from now on.
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January 2023 by Noah Hamilton
Quick service but I did not feel welcomed. The customer service needs work. Just a smile and a greeting when you come in would make an exteme difference.
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January 2023 by Gavin T
Dyllan and Jessica are the kindest souls. I am devoted to this location from now on thanks to their kindness and help.
