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April 2025 by Ari Espino
My son has been attending Orem KinderCare since he was just 6 weeks old (he’s now 5 months), and I couldn’t be more thankful for the care he receives. From the very beginning, the staff have been incredibly personal, warm, and attentive — it truly feels like a second home for him.
What stands out the most is the connection he has with his teachers. He lights up when he hears Ms Baileys name, and seeing how happy and comfortable he is in their care gives me so much peace of mind. I’ve even had the chance to stop in during my lunch breaks, and I’ve witnessed firsthand how genuine and loving their connection is with all the babies. It’s not just my son — every child there is cared for with so much patience and heart.
Since Robin has stepped in as director, things have felt even more organized. Monthly updates have been consistently put out on time, and it’s clear that communication and structure have improved across the board. Anytime I’ve had a question or concern, it’s been addressed immediately and professionally, which I truly appreciate as a parent.
Communication overall is friendly and consistent — I’m always kept in the loop and never have to wonder how my son’s day went. They go out of their way to make parents feel included and informed.
I highly recommend this daycare to any parent looking for a nurturing, supportive, and trustworthy environment for their little one.
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February 2025 by Veronica Gutiérrez
VERY HONEST REVIEW FOR PARENTS CONSIDERING THIS DAYCARE. This daycare is a mess and I feel robbed and guilty for bringing my daughter here. After a great experience at another daycare I really realized just how awful this experience was. I took my daughter for not even 5 hours in total over a month and it cost me about $900. They don’t refund you even if your experience was terrible. My daughter is 2 years old and the teachers always have a kid in time out which I don’t agree with however experts say the time should be equivalent to the child’s age, which means it should be 2 min max. It definitely is not. They yell at the children so much, and very rudely. I’m not sure if they were just understaffed and stressed or had too many kids to watch but that treatment is disgusting. I would’ve thrown hands with the teacher if they yelled at my daughter like that. (Who even knows if they did) my daughter was nervous with her teacher and some of the kids are too. They’re not caring or understanding at all, which you would think that they would find qualified teachers for this specific age. Everytime I dropped her off or picked her up there were kids crying and teachers yelling at them to stop crying. I’m horrified and extremely disappointed. After speaking with the person in charge of the daycares in the area they said my experience was terrible and they’d see about getting me a refund. They have not reached back out once. I never got my code even tho I reached out multiple times and they had no excuse.
My daughter’s diapers were NEVER changed. I’d drop her off with one brand (a different one that I provided them) and she’d come back with the same one even though a diaper change was logged. When I told them I wasn’t returning my daughter and I’d like to pick up her items they took half the box of diapers but her wipes were never opened which I explains her rashes since she’s very sensitive to different wipes. I now struggle with mom guilt for taking my daughter here and although I tried to only bring her during my job interviews, I lost so much money, nearly $900. Every promise they made was broken and they’re nice when they know you’re around. It’s when they don’t know you’re there that their true behavior shows. IF YOUR KID IS TWO do not bring them here. And if you do, make sure you pick them up before 4:30 bc then they mix all the classes together and have children from 1 with kids up to 7. It’s not okay and this place is very deceiving.
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December 2024 by Summer Moran
I found KinderCare when I was looking for a new daycare because the last one I had my son at was awful I was very unsure and uncomfortable about sending him somewhere else but when I came and toured Marie put my mind at ease very fast you can tell there staff truly cares about the kids and there development I love how they follow a curriculum and keep you informed of what your kids are learning throughout the month. My son has been here for 3 months now and I love it for him and I know he’s safe and happy with the staff I highly recommend KinderCare for your kids it’s such a fun loving environment with teachers who go above and beyond for the kids
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November 2024 by Briana Almanza
i absolutely love this daycare. my son has been to a few different places and hes never been as happy as he is now! he loves his little friends and his teachers are amazing! definitely glad i stumbled upon this daycare:)
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November 2024 by Angel Navarro
I am incredibly grateful for the wonderful care my child receives here. The staff is attentive, nurturing, and always goes above and beyond to ensure the kids are happy and engaged. My 1 year old enjoys his time here and has shown remarkable progress in his social and educational development. The environment is clean, safe, and filled with fun activities that keep him excited to come back every day. Thank you for providing such a positive and supportive space for my family!
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November 2024 by Grady Lundeen
Kinder care is amazing and I know I can trust them with my child. Great teachers staff and director. Definitely gonna get friends to come here too
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November 2024 by Lisa Lundeen
I absolutely love KinderCare! Not only am I a parent but I’m also a teacher and I’m so happy that I can feel confident to come to a place that I love and know that my child is happy and being well taken care of by her teachers. Since being here I’ve noticed my child is learning so much and so quickly and it makes me feel better knowing that she enjoys being here and gets an amazing education all at once! I completely recommend kindercare as a career and as an education for everyone.
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October 2024 by Stephanie Reyes Reyes
My husband and I like how our baby is learning new things while having fun . They really take the time to listen to your requests and take good care of every kid .
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May 2024 by Emma Tan-Stoker
I've had my kids here since 2022 and I can honestly say that I love Kindercare. Has there been turnover and growing pains? Yes, due to politicking and uncertainty from lack of communication (and I know this because I communicated with the former director as well as the teachers). The current director focuses on both teacher and child welfare and communicates extremely well with the staff and the parents. The director even paused enrollment for a while to help the teachers manage the children properly and well.The director and teachers know and love my kids and take good care of them - my kids trust them and love talking about their teachers and hug them when they leave at the end of the day. You can't fake that kind of bond. I'm glad we stayed even when things were uncertain - we could've gone to an in-home daycare but I didn't want my kids to leave their teachers whom they knew and trusted, and I wanted their daycare to be held to strict rules and standards - since Kindercare has originated in Oregon, each Kindercare has to adhere to Oregonian standards and laws, which are fairly stringent. No daycare is perfect, but my husband and I are pleased with Orem Kindercare, and we can trust that our children are safe and happy here.
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May 2024 by Alexa Farmer
Of the four daycares we've used in the last four years, this one has been by far the best! Our previous daycare could not get our daughter to nap, but as soon as she started at Kindercare they were able to get her to nap every day! The teachers really care about the kids and will report any unusual behavior. Although they had some issues recently with short staffing, they just hired additional staff and assured us that that would no longer be an issue. I highly recommend this daycare!
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May 2024 by Katie Nuckols
I have had my daughter at Orem KinderCare since she was 15 weeks old. She is now almost one year! I have NOTHING but good things to say about this center and everyone who works there. I debated between using a nanny and daycare for my daughter, and I am so glad that I looked past the stigma of sending a child to daycare and found KinderCare. I found KinderCare through searching online and setting up a tour of the center.Here are a few things I have loved:-They use a great app and track everything for infants. I'm updated every time she eats something, takes a bottle, has a diaper change, takes a nap, etc. They also send photos and videos through the app. LOVE this and don't feel like I would ever get (or expect) this amount of detail from a traditional nanny.-They go out of their way to substitute food for my daughter who has many food intolerances that affect her very adversely if not watched carefully.-They are cognizant of safe breastmilk and formula guidelines.-They are willing to go with the flow for your infant's or stick to a schedule that you designate.-They have handled staying open through COVID-19 with such class and care. I did take my daughter out for a while to stay with family earlier this year, but after bringing her back, I feel totally confident taking her there each day.-Even infants do planned activities for development and get to have tons of fun (playing with water, painting in bags, making art, music time, sensory activities, etc.). I'm hardly ever this coordinated in my own care of my daughter, and I LOVE that she is so used to having a routine but also to going with the flow.I can't recommend this center highly enough and have not been solicited to leave this review.Updating my review to say that my daughter is now 4.5, and my 2 subsequent children have also attended Kindercare starting at 12 weeks. Although there have been changes in center directors along the way, my children have all had a positive and stable experience! Travis is great, and there are many wonderful teachers who truly love my kids.
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May 2024 by Cody Knuteson
I have taken my daughter there for a few months. The first couple of months were great. Then they started having a lot of turnover with their teachers and over enrollment. During drop offs the place was chaotic which isn’t good for children. The director kept on promising that it would get better but the teacher turnover kept on happening and it only has gotten worse. We decided not to send our daughter there anymore. I hope it gets better for the kids that are still enrolled there.
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December 2023 by Rhodes Lopez
bro when i went there the teachers were so mean to mehey atleast my friends were there to chill with mebut anyways still me and my brother think its "north korea care"so uhhhh yeah
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February 2023 by Megan Wasden Bates
Daycare in general ended up not being a good fit for our son, but I can't speak highly enough about the people and the structure they have set up here. They really go out of their way to create a loving and developmentally enriching environment.
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June 2022 by Danielle P.
My kids have been at this KinderCare for about 7 months and I have to say they have been great, from communication to making sure I am informed with my children's daily activities/care. I am also happy to hear my children excited about all the new toys and activities they have been doing. They did advise me before that there were broken toys and pieces missing to certain activities so to know that they are always replenishing and making sure there is a safe and fun environment being provided is comforting. No child care is cheap but great child care is hard find. I haven't experienced the same things as the comment about teachers acting annoyed so I have to disagree with that. All of the teachers have made me feel very welcome and I'm glad to have my kids in their care.