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October 2023 by Todd Carter
PC Laptop is a fantastic place to get a new computer. They are very knowledgeable about the product they sell. I would recommend them to anyone who is looking for a new computer or Laptop. They build them instore, and they do whatever they need to make your computer fit your needs. Thanks PC Laptop for the best computer ever made.
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September 2023 by Josh Tripp
Went in to get my desktop fixed because it was not loading Windows properly. The employee seemed uninterested in what I wanted. His only advice was to erase all the files and reinstall windows. I didn't want to lose all my files so I told him no thanks. He didn't have anything else to offer me and didn't seem to care to help me further. I took the computer home and was able to fix it myself in about an hour by rebuilding the windows boot files. All the info I needed was available online. Not sure if the employee was just incapable of doing this type of work or if he just didn't care, either way I wont be going back.
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September 2023 by Andrew Luke
Very satisfied with my experience at PC Laptops! J took a look at my computer and was able to solve the problem and went the extra mile with double-checking that my GPU was dead, dusting out my computer, updating my BIOS, and helping me understand where my computer was at when we were done.I was struggling with blue screen errors, had no luck with Windows Support, and was feeling pretty defeated and I am so glad I took my computer in and had it fixed. It really took a lot of stress off my shoulders!I would definitely come back for any computer issues ?
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August 2023 by Cleve Panike
The tall bearded guy I can’t recall his name I feel bad but he didn’t charge me because my laptop wasn’t actually broken it just had a display issue and he was able to fix it really quickly. He even cleaned it up cuz my laptop was dirty and wrapped my power cord up all nice. Super good service and good treatment definitely gonna go back to get a custom with them because of the sick warranty opportunities. Thanks guys!!
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August 2023 by Tate Seely
The worst excuse of a business. Took my Lenovo laptop here because the hinge was getting loose. I've worked on laptops before so I knew all it needed was the screws being tightened or replaced, I just didn't have the time or tools to fix it myself. I dropped it off with them only to get a call from them a few days later saying they tried to access the hinge but in doing so broke the screen. I asked if they were able to replace it and they said no because they aren't a licensed Lenovo repair center, so they couldn't get parts for it. Let me put this into perspective. They knew they couldn't order parts for a laptop but still decided to work on it anyway! And because I didn't opt to pay for their repair club or whatever it's called, then my repair wasn't covered by a warranty. I am still so mad about this. I went to a Lenovo repair center and it cost me $480 to order and install a new screen.PC Laptops should be absolutely ashamed about their business and staff. The manager of the store was the one who handed me my now worse off laptop himself and said there wasn't anything they could do. What an utter disgrace and excuse of a business.
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July 2023 by Ivon
Let me tell you that you should not go to any other place for your PC repairs! Jay was really helpful and I had a broken key on my laptop that was plaguing my computer for almost a year and a half and he completely fixed it for me and made it right in less than 3 minutes! Make a stop here and visit the good people who can get your PC fixed! Thanks a ton!
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July 2023 by Rita Edmonds
I had a great experience. Adam R. was very very knowledgeable, gave me everything I asked for or better, and got the job done quickly so I have my computer right away to run my business. I would recommend PCLaptops to anyone.
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July 2023 by Stryder Abel
I don't ever leave reviews but this place treated me like i was nothing and i was there for like 20 seconds. I went to the orem store to talk about my PC and didn't even make it to the line to get help and got yelled at like i was a dog and was told to put my PC down. There were two employees there also trying to sell an older woman on something for her PC that she didn't want but they kept pressuring her into buying it. I would never go back there or recommend this place.
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June 2023 by Preston
Great experience!! as soon as I walked in I was treated with respect. They knew exactly what was wrong with my gaming pc threw in a new ssd and updated all my drives. Very knowledgeable and respectful group! I will definitely be back for all computer needs!
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June 2023 by Carolyn Christensen
Adam was fantastic. My computer had so much junk on it. It was driving me crazy. He fixed it up cleaned it up and was so nice about it and even better he didn’t charge me thank you PC laptop.
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June 2023 by Glenn Craig
I was supposed to get my computer Friday or Saturday. I got a call on Saturday from a technician he wondered what was going on with my computer. I called on Monday and was told Adam wasn't there. Then when I called on Tuesday I was told the new computer was ready. I went in but Adam was busy. Someone else helped me. He was kind of ok. I had several questions but they have not been answered.They seemed OK but they need more counter help.
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May 2023 by Ray Campbell
PC Laptops have been great. We bought our new desktop computer from PC Laptops with windows 11 and they set up our desktop with the features we needed and transferred the important information and photos from our old computer over to the new one.The new computer works great and has a Spyware program on it.There guarantee on the computer is worth the price.
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May 2023 by J. Michael Pinegar
I bought my computer at the Orem store and was treated with respect and patience. Adam listened to my questions and gave me answers on my level. The computer was more expensive than I had paid for computers at larger, more diverse, outlets, but I am confident the extra service will more than compensate for the extra money.
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May 2023 by Steven Miller
Rather than make me wait several days, they took 10 minutes to do a quick check and corrected a booting issue I was having. Really appreciate their customer service and actually caring. Highly recommended
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May 2023 by Nick Hronik
I bought a very good pc here a while back. I was disappointed that it wasn't working properly when I first bought it. One of the main reasons I bought my pc there was because I could receive service without cost. It took a while to get fixed, but I can say I'm truly happy with the service I received. I hope to not need any more service anytime soon :-)