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April 2024 by Taylor Shumway
I can’t say enough good things about this place. I hate thinking about shipping and figuring out the cheapest/most efficient way to do it. I come here and they lay out all the options from all the carriers. I never go anywhere else.
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October 2023 by Donny
I dove into the online reselling world and quickly found out how crucial a reliable shipping partner is. That’s when I found PostMart in Orem - total lifesaver. Alex and Andrew are the real deal. They’ve helped me ship almost 300 orders, and they haven’t missed a beat once.Their family-run shop is all about top-notch packing services and killer customer service. I’ve brought them all sorts of challenges - sensitive items, odd shapes, last-minute rushes - and they’ve nailed it every time. I’ve watched them handle a line of customers with the efficiency and grace the UPS guys across the street can only dream of.I mean, I can count on one hand the number of times I’ve had to wait, even a minute. And with almost 300 orders under my belt, that’s saying something. These guys make every customer feel like their number one priority, and in a world of “next in line” service, that’s golden.So if you’re in Orem, do yourself a favor and hit up PostMart for all your shipping needs. Alex and Andrew have got you covered.
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September 2023 by Jenilyn Shiles
Super friendly staff, very helpful, we were in and out in five minutes with everything we needed.
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August 2023 by Petey
This was my first time visiting Post Mart. I went to drop off a package for delivery to a missionary at the MTC. The young gentleman at the front desk was very friendly and helpful. He made my first experience with Post Mart a great one.
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June 2023 by Michelle Brady
They have great customer service! They help you find the best way to send your package.
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April 2023 by Leia Rasmussen
Not the most efficient or friendliest of shipping centers. Charging to print a prepaid label is excessive. If you have little ones be sure to leave them at home. There is candy easily accessible in a small space often with a line.
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February 2023 by Phoebe
I haven't had to wait longer than 5 minutes. The people who served me helped me get the cheapest cost. This is by far much better than the post office.
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December 2022 by Vincent F.
SCAM ALERTTL;DR1: Unpleasant behavior2: Lied about not being able to ship a box internationally via USPS due to size. 3: Tried to overcharge by over $100 when quoting DHL & FedExIf I could give no stars I would. Initial experiences at Post Mart were excellent if you get the younger man who works there. Seems to be the son of the establishment owner. But I am shaking from rage as to what just happened to me with the owner of Post Mart (the lady with the glasses)I came in 15 minutes before close (Dec 31st 2022) with one large box. To ship to the UK. Long story short, I normally get shown the screen to see all available prices and quotes from UPS, FedEx and USPS. But on this occasion, the woman was short and snappy with me and quoted me roughly $650 by DHL & Fedex (she didn't even quote a UPS price). I asked for a USPS price and she said "the box is too big". I didn't question her and just said I'll split up the boxes and come back in a few days. I knew she was lying as I have shipped bigger boxes via USPS through a USPS store.I got home and checked USPS and my 18.5lbs 18"x12"x8" box was completely within the limits and would have cost $148 with $1500 insurance (Dec 2022 prices) priority mail. Fedex quoted $530.33 for the exact same day. So the lady not only lied about USPS not taking the box but she was about to steal $100 from me by over charging for a private courier service without showing me the screen to prove the prices were actually accurate. Also she must think I'm stupid because she only quoted me one price from DHL and Fedex when I know that UPS was also an option and that there are multiple options for varied prices, yet she only listed me a pumped up version of the most expensive services. I guarantee there were other cheaper options. You may be asking yourself, "How can she be so rude and try to defraud customers and pocket the difference without consequences?"Well the answer is that she owns the two store Post Mart franchise. So there are no consequences. The young man will do anything to help you out, but my trust is completely gone after what the owner just tried to pull on me. Totally outrageous behavior. I HIGHLY doubt she will reply to this because she knows exactly what she did and there seems to be little interest in the other magazine feedback this abysmal place has received. You should be ashamed of yourself and just because you hate your job it does not mean your justified in ripping people off. Avoid unless you enjoyed getting mugged off to just ship a box.
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December 2022 by Cheri Shute
I happily drive 20 minutes to receive their services. They help me find the best way to ship according to my needs, every time
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November 2022 by Ron Manuela
Excellent service by the gentleman working earlier this evening. We will encourage those we know who could use your same day or next day service to the Mission Training Center (MTC) in provo. We were very greatful and will be back. Thank you ?
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October 2022 by Shirley Estupinan
Friendliest office people around. It's always a joy to do business here!?
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October 2022 by morgan w
I had a great experience. The guy was really helpful. Offered advice and did everything he could to keep the cost low.
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October 2022 by morgan williamsen
I had a great experience. The guy was really helpful. Offered advice and did everything he could to keep the cost low.
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September 2022 by Mike Carpenter
Randy is unbelievably, unabashedly rude and I would feel so ashamed if I ever treated anyone like he treated me. Read through the reviews and you’ll see this behavior is common for Randy.Regarding your comments in the reply, I was told by the employees at this store that I’d have to deal with you about a certain purchase; are you not the owner or franchisee of this business? You were rude to me and several of your reviews mention how rude you can be.
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May 2022 by Tamsin North
Rude, unhelpful and willfully ignorant about the services they provide. If you enjoy being snapped at and belittled, this is the place for you!
