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August 2024 by Christopher Wood
Blew a tire on the freeway, Star Towing promptly got me back on my journey. Thank you.
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May 2024 by tenidas ka
Hard working, Great company
Thank you Jason!
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April 2024 by Ismael Ruiz
Hung up on me
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April 2024 by javier ascua
Jason it's cool dude with a great attitude he
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February 2024 by Mark Lekic
Renting a U-Haul from their "side business":(1) Star Towing asked me, the customer, to move my automobile from an on-street (public parking) spot and park in another location one block distant. The remote location was one block distant on a snow-cover street with no sidewalk, winter conditions). When I asked the reason I was told it was out of courtesy for their neighboring businesses. When I explained I was parking where no signs prohibited it, I was told I would still have to move my automobile.(2) Star Towing failed to review the charges with me after I dropped off the vehicle and overcharged me unjustly. I was charged for 40 miles when in reality I had only used the vehicle 37 miles.(3) Star Towing has poor customer service. The attendant that assisted me was authoritative instead of being helpful. He "asked" me to return to the business site to move the vehicle early, when in reality, he already had an extra key for this purpose.(4) The Star Towing attendant that "assisted" me pretended to be courteous but his passive-aggressive demeanor was a total turn off. He acted as if he was doing me a huge favor by providing a service when he failed to understand that it was because of my business, and the business of countess other customers, that he had an income.(5) No staff/customer service on site. Attendants did business with me outdoors (in the cold). Nobody available to answer phones when problems or concerns arose.This is definitely a towing business with a few U-Hauls on the side. I can't speak for their towing business but the U-Haul side is pretty "rough", to say the least.
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January 2024 by Jessica Avery
Quick response time and friendly staff. Top notch service.
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December 2023 by Teal Dh
Jason is the best! He helped my friend that was STUCK up in the Provo canyon. We called everywhere and he was the only one willing to help! He was understanding and very patient. Honestly best towing company out there with a real genuine owner that loves helping people out! Thank you again!
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November 2023 by Kaylinn Jones
I locked my keys in the car, and when he showed up he was so nice and was super quick to get to work. I would highly recommend using this company for anything you needService: Car lockouts
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May 2023 by Lj Leifi
This towing company is the best I’ve ever used!! Jason is the man!!! The best at what he does, very professional!! I’ll always call this company again. 10/10 service ??Service: Car lockouts
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April 2023 by Xandish Steves
Had the uhaul I needed with no issues.
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February 2023 by Ben Roberts
Rented U-Haul from here. Seamless and easy, helpful staff.
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January 2023 by Taylan Maxwell
Star Towing is a great business to use Uhaul through. They are really kind and super understanding of things that may come up. If you have a question don't be afraid to ask they will help you. Business aside they are just really great to talk to. I'm a two time returning customer now and each interaction has been more than pleasant.
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January 2023 by Heaven Ericksen
We rented a Uhaul the day after Christmas for 3 days. If you decide to rent one from here, be sure to take a picture of the odometer because they added 35-40 miles on top of what we actually drove, so we ended up paying more. Don't make the same mistake! Other than that, the cab stunk like feet but got us to where we needed to be.
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December 2022 by Taylan M.
Star Towing is a great business to use Uhaul through. They are really kind and super understanding of things that may come up. If you have a question don't be afraid to ask they will help you. Business aside they are just really great to talk to. I'm a two time returning customer now and each interaction has been more than pleasant. When I saw the one star review I was worried but that review is far from the truth.
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August 2022 by Richard Oblad
Jason was super helpful getting me all set for a long haul U-Haul. I would highly recommend them.They are very professional and go above and beyond.Service: Long distance hauling
