-
April 2019 by Jill P.
This branch is notoriously slow. Today I waited at the drive up window for 16 minutes to make a simple withdrawal. They were slow getting to me in the first place and then said they'd be right back. After ten minutes I thought they'd forgotten me so I honked. A different person came and said someone would be right with me. In the time it took him to tell me that he could have finished my transaction. I waited another five minutes before someone actually completed my 10 second transaction. They said they were short handed, but it's always like that at that location. I think the problem isn't being short staffed, I think it's poorly managed. The other locations are not like that. So frustrating.
-
April 2017 by Jarod Logan
i have never had a single problem with this branch or any other branch in orem or provo
-
January 2017 by Melissa Leon
This U.Sbank is really bad, it's like they don't even know what they are doing I had to wait a long time so they could attend me they poor quality
-
May 2016 by Caleb Oshier
Let me start by saying that I'm not a huge fan of banks in general so this review will be directed more at the staff at this branch of USBank. I have been going to this bank for several years not and since my first interaction they have been the perfect blend of professional and personable. They have gone the extra mile to help with complicated situations and have made themselves easily available when needed. I never feel rushed or like I'm just another person walking through the door. I'm greeted by name every time and treated warmly. I would rather go through the front door and take the extra time then use the ATM, I've never had that with another bank. Banking is a necessity in this day and age, the folks at the Orem USBank make it something to look forward to.
