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March 2025 by Brad Robbins
Worst bank around, closing branches without notice, asking for ID for a cash transaction, although closing branches the CEO got a big raise
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February 2025 by Jawaii
I forgot what time Wells Fargo opened and so I parked in front of the building, waiting for the branch to open. An employee came to my window and proceeded to tell me to park somewhere else until the branch was open. While she was asking me to move, she proceeded to glance through my car as she was talking to me. It seems like she was profiling me to see if I was a threat or what my intentions were. I do not appreciate being led to believe I was going to rob the location or do anything. I was genuinely here to deposit and withdraw some money. I have been with Wells Fargo since I was 12, and I have never been treated in this way. I understand the possible concern, but you could just ask for me to move without one of your employees snooping around with their eyes looking through my car to see if I had anything or to see if I had any ill intentions.
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February 2025 by joshua street
Passed from teller to banker to be left waiting for over an hour and never was able to get the issue resolved this bank is a joke recommend taking your business elsewhere
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January 2025 by Anadine Marshall
I went in for a notary and there seems to be only one person that can do anything in that branch so they couldn’t help me. I think that we have a micromanaging problem. The workers all looked confused and scared. I won’t be coming back to this particular branch again.
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January 2025 by Billy J
La Atencion aqui es super desagradable!
All people in the front are super rude and when they ask questions doesnt have the intention to help / doesn’t have patient.
Super bad experience here!
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December 2024 by Mark Putscher
very nice people, very bad service, never enough help, drive through not open for our convenience, always a line to wait in, and now they took our money and put in night drop and cannot get a receipt, very disappointing branc.
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July 2024 by Justin Rubey
Other branches are less busy, at least in my experience
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March 2024 by Jaron Ellingson
Richard helped me print some checks. In and out really quick, great service!
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January 2024 by Ultra Films
This office sucks, it’s crazy that after new years only two people are working in the office, I waited more than 1 hour and still no one was able to help me since the lines were super long
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December 2023 by Chandler Burt
Incredibly understaffed… only one teller. Wells Fargo needs to treat their employees better if they want anyone to stick around long term.
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November 2023 by Lucila Echeverria
Is by far the worse costumer service at any Wells Fargo. We wanted to open another account making it 3 accounts with Wells Fargo already including credit card. After more than 20 minutes of waiting a cashier came to us and asked us what we wanted to do. We told him and said he was going to check with the bankers which he didn’t do he just grab a post it notepad and came back to us. This was the only guy with glasses, there were like 6 other workers there and one with dark skin and curly hair was just laughing at us. He said that if we didn’t have an appointment he couldn’t helped us and all the bankers were taken for today. There were 3 people helping other client to open an account. They just killing time at least one of them because I understand that there was new woman in training. They just saw us there waiting and nobody came to us and the bank was pretty much empty. He said we needed to make an appointment but he just took out name and wrote it down on his little post it’s. So profesional ?? he just brushed it off when we said we were waiting he was like “oh sorry but we cannot help you today” but he also didn’t make an appointment for us because he said that an appointment it’s not required. They just didn’t want to work I guess. They were killing for 1 hour until the bank was closed.
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October 2023 by Bronson Brandt
10/11/23Find a different branch. Gentleman at the counter was nice, the “Banker” was unwilling to help add my wife to the account due to closing at 5 pm. It was 4:15. He stated another customer was en route but had net arrived. Customer service was very disappointing. The other banker “Bronson” seemed like a great guy. Such a strong name.
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June 2023 by Sharidan Sorensen
Today we went into the branch and worked with Katerin and she was absolutely amazing.
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May 2023 by Jean C. Ramos
Worst banking experience ever.My card information it's been stolen 2 times in the last 12 months, this 2nd time 500 hundred dollars were stolen from my bank account.How? Someone stole my card information and use it in NEW YORK!!!!I called them and they denied my claim, because " that pin was use at that time"when I tried a second time they just told me my claim was already denied and they were not going to do anything about it.I'm closing my account and changing to a different bank.
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April 2023 by Kristen Martinez
I went in today to cash a check, the same check I’ve cashed several times in the same branch. The young man named Joseph that I was assigned to kept telling me I was not able to cash my check while I provided all the identification required, continued to give me a hard time meanwhile his manager was standing beside him giving the approval to go forward with the process I went in for. I felt very belittled and disrespected I hope they can address this problem adequately. I don’t feel anyone should treat someone else in that manner.
