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November 2023 by Joy Faumui
Went in for a couples massage. The environment was very calming and clean. Our massage therapists were Shaunna and Yohsuke who were both very good. Personally, in my 40 *ahem* years I would say Shaunna is in my top 5 of being the best masseuses I’ve ever had.
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October 2023 by Lynette Penman
So affordable to add the benefits of regular massages into a healthy lifestyle. Hassle free scheduling with awesome customer service.
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September 2023 by Paul Berger
The facility is amazing, the front desk is exceptional and Pedro was awesome!
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August 2023 by Jackie Krieger
Super hard to schedule! They don't seem to have much of a variety of AVAILABLE massage therapists. In fact, I only see 1 male available whenever I try to schedule online.
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August 2023 by Evan LaValley
Had a relaxing and peaceful experience at elements this past week! Would recommend to anyone looking for a timely message while in park city.
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June 2023 by Lynn Williams Cook
Rebecca the massage therapist is the best Massage therapist I have ever been to and I have been to many over my 61 years.
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June 2023 by Richard James
Spent 15 minutes in person to make an appointment for the next day. Everything set up, I show up, and apparently now there’s no record of my appointment.Nothing worse than showing up to get a massage and told to go home.Get some better skilled secretaries.
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May 2023 by Kiersten Perriton
The massages were wonderful! They were so professional and kind. The bed warmers were a huge plus. They did a great job at making sure you were covered and they only exposed the part of the body being worked on. The technique was incredible and the soft music was great. I could barely get my eyes open afterward. I will definitely be coming again. They do much better than other places and everyone was so kind.
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April 2023 by Stacey Garcia
Best couples massage ever!! We went there to start off my husband's birthday, he dozed off he was so relaxed!! The euphoria of our visit is still lingering almost an hour and a half later!! Thank you Laura and Shana!! Magnificent!!
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April 2023 by Mitch L.
So we scheduled a time through their website to get a massage just to go in the day of and us not be on the schedule. They somehow got all of our info and preferences from the website, but not the appointment. All they could do was laugh at the front desk. Jamie, the person listed as the masseuse, was not even in when on the website it said that she was. One of the worst experiences I've had with a massage studio. Especially since we got like 5 confirmation emails leading up to the appointment. I'd do 0 stars if I could.
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April 2023 by Makenna M.
My husband scheduled me a prenatal massage here a month ago. It was also for my birthday. We got multiple confirmation emails and texts, even filled out some forms online for being prenatal. Went in 20 minutes early for my appointment and they didn't have me on their schedule. We were in their system somehow, but not on their schedule. Showed them our confirmation email saying I had a massage for the 22nd at 11:30am and they just said well don't know what to tell you. So unprofessional. Do not waste your time here.
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April 2023 by Dan Benson
The facilities behind the waiting room were very nice and calming. The masseuse listened to me and focused on those areas - she was excellent. I also appreciate the free aromatherapy after the schedule mix up.
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March 2023 by Christine Chidgey
Always get the best massage at Elements Massage. Highly recommend it. Their membership works really well with flexibility if you are traveling.
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February 2023 by Mike W.
Pedro is an amazing therapist and the staff @ Elements are friendly and professional! Always get a consistent and therapeutic experience at this comfortable and well managed spa in Park City !
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February 2023 by Brigette B.
I booked a 90 minute deep tissue early this week because I was driving to PC and knew I would be sore. I arrived 20 minutes early last night to fill out the form and relax. Shanna, my therapist, came to waiting area 5 minutes after my massage was to start. This was a bad indication from the start. At the start she was lightly stroking my back. I let it go. Then after 5 more minutes of the same thing I said I could handle more pressure. She went from lightly stroking to very light pressure. Another 5 minutes and I jokingly said that my muscles were grissled and old. There was still no pressure characteristic of a deep tissue massage. I finally said that I had purchased a deep tissue massage and that this was not a deep tissue. Shanna became very angry and said that her I should know her hands were shaking and that she was already tired at the level she was exerting. What happened next was totally uncalled for, she began using her elbows as if she wanted to hurt me while quoting the website. Why I didn't immediately stop the appointment is my regret. I'm sore and hurting this morning. The receptionist at Elements offered to comp the massage while telling me that Shanna doesn't do deep tissue. This was not my fault. I requested and was told I was getting deep tissue. I should have accepted the comp and if the owner reads this, that would be the right thing to do. Shanna deliberately tried to make me as uncomfortable as possible. And now, my back is hurting more. That will go down as my worst massage experience ever. I have gotten massage therapy all over the world and at 5-star resorts. I also get regular massages at home. This experience was the worst!!! The "final straw" was that she ended the session 10 minutes early and told me that I should never request her again. I did not request her. And, I would never request or recommend her. Quite frankly, she should not be in the business of massage therapy. I came to Elements tired and ready for a 90 minute deep tissue. I did not get that!
