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March 2024 by Jerome Velosky
Excellent service, great staff, great facility and super location!Between this Park City facility and Heber City, they are the only real car rental option in the Wasatch back (Park City, Deer Valley). Its in the same hotel lot, but its own building with garage to service the fleet. Conveniently located next to the #101 bus to the resort; 30-minute rideshare from the airport, or a ride from the staff when not too busy.I made a next-day reservation when my car had to go in the shop. This was during a busy holiday week! The staff hustled, to fulfill my request and get a vehicle to their location for me. Upgraded me because what I reserved wasn't available.Anyway, during the whole busy pickup process and dropoff, the staff were super friendly, poised, attentive and took care of me. Thanks!
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February 2024 by Carole G.
Had an issue with a leaking tire with a mail in it on the Tahoe we had from airport office. We were staying at Park City and Abigail G.,the Manager at this branch went above and beyond to get us in at the local tire center for a repair to prevent us from having to drive all the way to the airport. We were in and out in less than and hour. Great personal service!
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February 2024 by Steve Tipps
Abigail was so helpful, attentive and personable that I'd return to enterprise just to work with her again. Great rental!
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February 2024 by Ignacio Zapata
No matter how early you make the reservation, it always takes 1 hour and a half to give you the car. It already happened to me 2 times
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February 2024 by Shannon G.
This place is one of the worst places I have ever encountered. First, they are charging $175 for a sedan for one day. Literally picking up at 11:30am and dropping off at 7pm same day. Then upon coming to pick up vehicle, only credit cards are accepted. NOT debit cards. This is absurd as a business. The money comes directly out of your bank account. Then I am told I have to wait 30-40 minutes for my reservation because they have to clean two cars ahead of me. Renters beware
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February 2024 by Eric Loughran
These guys are rocks stars. They will do anything in their power to get you in a car you want.Awesome service.
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February 2024 by Roy Kullack
Great Park City staff! Helpful and friendly!
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February 2024 by Donna Cohen
Vehicle was clean. Matt and Mason were both very helpful in getting us the vehicle we needed.
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January 2024 by Tristin Lyons
Friendly & fast service, & a nice clean car!
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November 2023 by Scott G.
this is a terrible place to rent a car - they first gave me a car with an eighth of a tank of gas and told me I could wait 45 min. while they filled it up and upon returning the car they blamed some scratches I didn't cause on me and filed a claim against my insurance - these guys are crooks - stay away.
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November 2023 by Jack P.
Fantastic crew and service- Highly recommend- Always accommodating- This particular branch is always concerned with their level of customer service.
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July 2023 by Veronika Benešová
Reluctant approach. One time they lend you car and second time they dont. And thats what We were getting a credit card for. Probably depending on the mood of the seller. Especially the man with the braids is extremely unpleasant. He didnt rent us a car only because We are from Europe. Never more!!!
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July 2023 by Amber Daley
After having car trouble driving to Park City from Salt Lake City, we made a reservation online for a medium-sized car. When we arrived to pick up the vehicle, Becca set everything up for us. She was friendly, knowledgeable, and made the entire rental process go smoothly from pickup to drop-off. Outstanding customer service, and no hidden charges/surprises. Would consider renting again from this location without hesitation!
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April 2023 by W.B Mason
The worst Enterprise location, avoid renting cars here, they do not specifically tell yoou the rate you originally reserved online. Did not mentioned any rates until signing. What a scam!!! MARICRUZ the rental manager- needs to step down. She doesnt know what shes doing.
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December 2022 by Chris G
Fantastic experience renting from here! We were upgraded to a literally brand new SUV for free, and they were incredibly accommodating of our situation. Pretty much the polar opposite of my abysmal experience renting from Hertz in the SLC Airport--one that made me swear off Hertz forever.
