“I had to get my eSIM done at this AT&T. Deon greeted me as soon as I walked in, & immediately got to work when I told him what I needed. I had my two toddlers with me, & I really appreciated how fast he got it taken care of before either of my children had a nervous breakdown! ? my (87 year old, mostly deaf, & very picky) dad also needed help with finding a charger & Deon was so patient with him & got him what he needed. 5/5 experience for me!”
“Despite frustration due to UPS not delivering my new phone, the manager and staff at this local store ensured I received the best customer service. It made up for the UPS error.”
“Brittany is a great representative for Cricket. Her calm demeanor and ability to handle multiple customers at a time is impressive. I have been a long time Cricket Customer and employees like Brittany assure I will remain.”
“I stopped into the Kimball Junction location for an unplanned upgrade and Lesley was a great help! Very different experience from a different Victra store nearby.”