“You need to extend your bill due date from the current 10 days to 15 what with the terrible pace that the US Postal Service is forwarding mail. I do not do banking online & never will. Thank you.”
“Despite frustration due to UPS not delivering my new phone, the manager and staff at this local store ensured I received the best customer service. It made up for the UPS error.”
“Brittany is a great representative for Cricket. Her calm demeanor and ability to handle multiple customers at a time is impressive. I have been a long time Cricket Customer and employees like Brittany assure I will remain.”
“Trevor is a rockstar! I came in about 30 minutes before closing while he was finishing with another customer. I needed help transferring my service from Verizon to another carrier, and after getting nowhere on my own, Trevor got me connected directly with Verizon and stayed 45 minutes after closing to make sure everything was taken care of. Truly outstanding customer service—thank you, Trevor!”