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April 2024 by Thomas Kalajian
Jack M was a huge help fixing my jacket on the spot, couple patches and zipper.Did not expect the zipper to be repaired.
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March 2024 by Renee Walter
Left my jacket in the Patagonia store and did not realize it until I had returned home which is out of state. Contacted staff and they mailed it out the next day. What a pleasure it was to deal with Cora and a store so responsive to its customers!
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March 2024 by Scott Cowman
Went in to buy a replacement nano puff and got a free exchange for a new one - forgot that normal wear and tear is covered under Patagonia’s lifetime warranty, and the guy checking us out at the register pointed this out!
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March 2024 by Nicole Ning
We had an amazing experience at the store, everyone is so friendly and helpful that we were able to find some great deals on the retro jackets. We all came home happy!Special shoutout to Jack! Later that night I found I lost a bag that I bought from another store, when I called, Jack graciously offered to ship it back to me and provide his personal company email to make sure my shipping details wasn’t lost in the cracks. I was expecting some attitudes and pushbacks, after all, it’s not their products and my fault to left it at the store. It’s really generous and kind that Jack and his team offered to help immediately and went extra miles taking care of it in the most trouble-free way to me. This is no doubt the best Patagonia experience I had so far!
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February 2024 by Travis keener
Abby was awesome and helpful give her a raise
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February 2024 by Sam Gooch
Great help from Abby!
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February 2024 by Cristian Easton
Very friendly staff!
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February 2024 by Jeannette Voet
Abby was amazing and super helpful. I will definitely be back.
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February 2024 by Katherine Clevenger
Abby was great! Fantastic experience and good info
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February 2024 by Nicholas Clevenger
Abby was wonderful! Highly recommend!
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February 2024 by Jerry Rowan
Abby is great. Wonderful help
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February 2024 by Julie Blood
Abby was so helpful finding the perfect ski gear!
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February 2024 by Margaret Green
Jack, the young man who helped me today could not have been nicer.
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February 2024 by Marianne Brevard
What incredible customer service ! Knowledgeable, friendly, super helpful staff. Came in for an exchange of winter snow gear and left with amazing Goretex wear. Amazing value
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February 2024 by Ryan Brevard
Incredible customer service and an equally incredible company!