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April 2024 by Cathy Ji
Disaster of a pharmacy. Was told my prescription would be ready by 11am. By 3pm it still wasn’t ready, so called to ask why. On the phone they said it would be ready in the next 30 minutes. By 6pm still not ready. When I finally was able to pick up, one of my prescriptions was missing and someone else’s filled prescription was in my bag! To be fair the pharmacist was kind, apologetic, and seemed legitimately disturbed by the mistakes that were made. But from the other reviews on this page, it sounds like these things happen here all too often.Edit: got home and found that one of my RX’s got filled with 170 pills instead of 30. Just going to pray this is still the right medicine
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February 2024 by brian kinkead
Walgreens Park City is the worst pharmacy I have ever used. You now need to give them at least 3 hours to fill a prescription called in by your physician. A few years ago, it was an hour or less. What was once a decent customer experience is now just awful.
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February 2024 by M H
Use another pharmacy. This place is a disaster.
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January 2024 by Theresa Carney
This is the worst pharmacy ever! I will not repeat everything the previous reviewers have mentioned, they are all accurate. I am just amazed that the store manager allows for this type of service to continue. It is apparent that they do not care about their customers.
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January 2024 by Stephanie L'Ecuyer
The pharmacy is the most disorganized I have ever seen. You often wait 30+ min for meds already prepared. Such a disgrace for the town I live in.
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January 2024 by Dr Miller
I called the pharmacy to get a prescription. I was placed on hold and informed that there were three calls ahead of me. Literally 50 minutes later the recording told me the pharmacy was now closed for lunch, and I could hold for 30 minutes more or call back. I don’t know if there is a staffing issue at this store, but they need to put in place a better phone system - possibly they can call back customers in the order they call. HORRIBLE communication system
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January 2024 by Chris Mickey
Absolutely the worst pharmacy I've ever been to. I waited hours for them to finally tell me they were out of Amoxicillin. I saw 4 or 5 people storm out in anger, and the techs are so used to being horrible they just yell back at angry customers. It was amazingly bad. I wanted to make sure they got a bad review but they only have 2 stars, so much like the angry customers yelling at them my review will have little effect.
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November 2023 by Carolyn K.
Trying to get a vaccine shouldn't be so difficult and disorganized. The staff seems to be doing their jobs for the very first day. They have no system, so long waits are consistent. Avoid the experience when possible!
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November 2023 by Michelle Rankin
Not sure what’s happening. Pharmacy counter hasn’t been open or returning rx calls from my doctor. Called location in Heber- super helpful! Hope this gets figured out soon.
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October 2023 by Jeff Borg
Do not go if you need pharmacy. You call in and they said still open but upon walking in it is closed due to staffing issues.
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September 2023 by Moe H.
Service has gotten so bad. Understaffed and chaotic. I had to go three times to finally pick up a ismple order.
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September 2023 by Maggie Nelson
God forbid, you need to reach someone in the pharmacy by phone, bc they do not answer their phones. I’ve had no problem with the stafff in person, however. I hate to change pharmacies, as I’ve used Walgreens for years, but in park city I may have to.
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September 2023 by Devrin Carlson-Smith
Sadly after many years I have had to change pharmacies. They rarely pick up their phone, are condescending when in person, inflexible and quite dismissive. Im sorry its come to this.
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September 2023 by El F.
DO NOT USE THE PHARMACY! My surgeon sent my pain prescription electronically at 1p right after surgery. My representative went to pick it up at 3:45. Pharmavy said it wasn't ready but that they would call when it was ready. Almost 3 hours later, 24 minutes TO CLOSING, they called and said THE PAIN medication COULD NOT be filled at all, BUT I NEEDED CALL TO MY Dr. and pick it up at another pharmacy! All pharmacies were closing and NOW, it was after hours FOR MY DR! Pharmacist advised he could not transfer my pain medication prescription. So, after my Dr. Transferred pain prescription, I called today asking if my other medications were ready, he said he did not know if they would be ready for up to two days and can't tell me. The other two medications are supposed to be taken in conjunction with my pain medication, so pointless to wait two days. I'll be out of pain medication by then. SMHIf you need your prescription right after a surgery or are in a hurry, go to Walmart. They have more than one employee working. That is who filled my prescription last minute to help me so I didn't suffer through the night.
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September 2023 by Kelly P.
I've used this pharmacy for the last decade and the last few months have been the terrible. Most of the staff are very nice but there's always and error and I end up having to come back or wait for extended periods of time. This has happened one too many times and sadly I will have to switch my business elsewhere:(