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December 2023 by Kevin H.
We are longtime Surefoot customers, having purchases multiple pairs of boots over the year. Not again. My oldest (adult) daughter went in to get her boots adjusted, only to be have her specific concerns dismissed ("nothing wrong with the boots") and an insulting suggestion that perhaps she just gained with during college (neither true nor relevant).
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March 2023 by Diti Harel
Went there today with my husband. Never heard about this store before. Sam was super nice to us and helpful. He was really knowledgeable and I felt that I can trust him. They customized boots for you. So if you have special needs for your feet like myself (super narrow feet and heel) and my husband has a flatfoot you are at the right place. They are on the expensive side. But definitely great value for your money! Super happy.
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March 2023 by D J
Bought boots at Beaver Creek, next year hot Park City and my boots were killing me with pain and throbbing. Was lucky I bought the boots at sure foot as you can get them adjusted for free at any location. I ended up coming in three times: one to adjust the boot buckles, and twice to heat the boot and give more room at my arches. The guys made me feel okay coming back in and encouraged me to come back in if there was any discomfort. Finally had a day without my feet killing me. Word to those who are new to skiing, don’t settle for sore feet. They can make all types of adjustments to the boot, just come back in , take the boot off, and show them where the discomfort is.
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February 2023 by Michael Arrieta
We worked with Asi. He was hands-down, the best fitter probably in Park city. Amazing customer service. Knowledgeable, understanding, he was truly incredible. Very blessed to have gotten to work with him
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February 2023 by Gregory Lynch
A tremendous shout out for Asi at Surefoot, Park City, UT. Asi not only fit me into his packed schedule, but he also ensured that I left a satisfied customer. An avid skier for 50 plus years, this was my first experience with the custom boot fitting process. From the outset, Asi's demeanor and professionalism assured me I was in excellent hands. After experiencing five solid, and comfortable, days of skiing, my only regret is having waited too long to get custom fitted at Surefoot. (Side note: When Asi heard I had left my ski jacket behind in Houston, TX, he was kind enough to offer a loaner!)
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January 2023 by Kayla Simpson
Finally committed to getting custom boots, and Sam at Surefoot was so helpful! He answered all my questions, gave me the best advice, and was really helpful throughout the entire process. I feel confident in such a big purchase knowing that it is perfectly molded to me, AND the boots have really elevated my skiing! Huge difference
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January 2023 by kellie h.
For over 10 years, I've had issues w new ski boots. Custom insoles, punches, nothing seemed to make it much better and I just chocked it up to getting old....numb, cold, pain, you name it. After breaking my ankle last year, I decided I would bite the bullet and get custom boots to fit around the hardware in my ankle. I called my friend that swears by Surefoot on the way there to make her tell me again they're worth the price. First hour on them I was a little panicked because my feet were going to sleep. The more I pressed my shins into the front of the boot, the better they felt and warmed to my shape. By the end of day one, I was freaking out bc my feet didn't hurt and they weren't cold...almost warm! Having the heater over my toes, rather than under is a game changer! I'm on day 17 of the season and am totally obsessed with my new boots. I love them in every condition. Not sure if it's the boots but my legs aren't as tired, even on big pow days!! Thanks Steve O!
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December 2022 by Christy Kaye
Dave at Surefoot was knowledgeable, efficient, and very helpful!He was able to assess what was likely going on, offer a few suggestions, and then outfit me with an orthotic that fully support my foot.I can't wait to get back on the mountain.
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November 2022 by Gustav Dalmalm
Best place in Salt Lake area for boot fitting and amazing service!
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March 2022 by Aaron Xavier Wilson
Seasons of pain brought me finally to surefoot, and they delivered the goods. Staff can be a little awkward when trying to up-sell you to a liner/boot, but nowhere near as awkward as recommending something because “I had another guy in here, and he was pretty…’urban’ too, or whatever, and it worked out” or when they compared my dreadlocs to a floor mop while joking with each other in the back. My feet finally for great in my ski boot, but I walked out of surefoot questioning my fit in skiing. Perhaps I should have stuck to to the NYC or Tahoe surefoot store. Or Snowboarding.
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March 2022 by Kevin C.
Our initial experience was challenging because we spent a lot of money and our boots didn't feel (or fit) as good as we had expected. In fact, on day 1 with new boots, we both were feeling some Buyer's remorse due to how poorly our boots were feeling. After getting past the disappointment, Steve made it very clear he would do whatever necessary to ensure we were satisfied with our new boots by the end of our trip in PC (even if that meant a refund). Mission accomplished. They changed out the boot shell on my boots and made a number of adjustments to my wife's boots and mine as well so that by day 3, we had heated ski boots that felt and functioned as desired. Great job turning disappointment into highly satisfied customers!!
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March 2022 by Rob F.
Great experience, and great boots. I worked with Caleb, who I cannot recommend highly enough. He is extremely knowledgeable, efficient, really understands both the fitting process as well as matching the right boot with the skier. I expected to require a few days to break-in the boots, but they were snug and very comfortable from the first run. And the new boots absolutely do a great job of transferring my movements in my body to my skis. Best boots I have had in my over 50 years of skiing.
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October 2021 by E O
Good gear is worth investing in!
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May 2021 by kathleen cicogna
I have been a Surefoot customer since 1992 - PC has the best fitters ever!!!!!
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March 2021 by Irene M.
My husband changed his mind a few minutes after giving them the go ahead to do a custom fit. During the 30 minutes we were there multiple people came in complaining about there boots. Seemed like a bad situation after spending 1k for boots. I'm fairly certain I forgot my helmet at the store and when I went back to get it 10 minutes later I was told it wasn't there.
