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July 2025 by Gloria Johnson
5 stars
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July 2025 by Sam Lerner
Showed up at 9am on Saturday when the store says is it is open (not a holiday). Store not open, waited 20 mins and still no one. Called Verizon and store manager not even picking up phone
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July 2025 by Patrick Hayes
Not actually a Verizon store, sent me to Sugar House
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June 2025 by Lindsay Bloomfield
Had a fantastic experience with Leslie! She was the best
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June 2025 by Derek Oldert
I stopped into the Kimball Junction location for an unplanned upgrade and Lesley was a great help! Very different experience from a different Victra store nearby.
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June 2025 by Stephen Marshal
Same problems as others .
Bad attitude and hidden costs , overpriced products.
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June 2025 by Tamyra Williams
It was fine.
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May 2025 by fritz edelstein
Effortless
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April 2025 by Claire Carusillo
Mitch troubleshot with me for an hour about my account, solving issues that half a dozen calls to the corporate customer service line was unable to touch. He was the only employee in the store and he kept it professional and courteous as a line of people formed.
I came home with a new 5g router and I'm very grateful for his help!
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April 2025 by Andrea Silver
Great service, and a great deal of. Our tech advisor was knowledgeable, responsive and worked hard to get us the best deal
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March 2025 by Shelley Brown
Leslie was a joy to work with. Lots of patience with an old woman.
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March 2025 by Richard Schwab
AJ was great. Excellent service.
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February 2025 by John Laxson
Total scam. My 70yr old friend left here with $500 in fraudulent charges. They lied to her about device cost, kept the down payment for themselves and put the entire cost in duplicate on her monthly bill. They crammed useless and unauthorized additional features. And then sold her $250 in unnecessary and overpriced accessories. STAY AWAY
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February 2025 by Maxx Cohen
Go elsewhere. The gentleman behind the counter was extremely rude and demeaning.
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February 2025 by Nate Miceli
Very unhelpful and rude.
