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January 2024 by Garrett Strong
Custom fabricates
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January 2024 by Jannette Boone
Great place for all your welding needs! Awesome staff and workers! I highly recommend this place!
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July 2023 by Rachel Horrocks
Honestly I was just shocked that I wasn’t offered any accommodation other than putting me to the “top” of their list when it took weeks to get my window well covers installed. They came and measured and told me I did not need to be home and then two weeks later they were installed but on the wrong house. They had to come measure again and then came back a week later and one of the window well covers didn’t fit so again they had to measure and come back a week later and finally got both window well covers done. When they called for final payment I just honestly expected a discount for all the trouble with getting them installed but instead they said they had to eat the cost of putting them on the wrong house and having to remeasure which obviously was not my fault and felt like I deserved a discount and was very kind about it but they still said no and just wanted all the money. Disappointed in the service.
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April 2023 by Timothy Hansen
Buyer beware! Great product, horrific company.I paid for 2 custom window well covers. They look great!The problems come from the team. I paid upfront for the window well covers in August 2022 to lock in the pricing for a deal they were running. I was ready for them to install the covers in October 2022, which they did. But the technician left metal tools on my patio. I notified the company but it took them multiple weeks before he came back to get them. During that time, the tools left rust stains in 3 areas on the patio. I sent them pictures and descriptions of the stains as soon as I found them. I continued to text and call them for the next 4 months to try to get the stains removed. Despite all those pictures, texts and phone calls, our patio still hasn't been cleaned from all stains.The owner, Jed, came to our house today to look at the stains. He immediately accused me of creating the stains and wanting them to clean them up. He also tried to force me to pay them more money for the window wells even though I paid for the window well covers upfront (7 months ago). He said I was lying because I couldn't tell him, from memory, the exact amount that I paid for the window well coverings 7 MONTHS AGO.I'm very disappointed that I supported a business whose owner is so unprofessional and dishonest.
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March 2023 by C Jordan Cooper
What a polite friendly helpful bunch of people.
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February 2023 by Samuel Broomhead
Diamondback is a great business; friendly folks, and they build the best trailers in the state!
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February 2023 by DeAnna Lee
While on the road in Orem, Utah our travel trailer had a spring bracket break off taking a piece of the frame with it.We called a mobile tech who did not have the ability to do welding but referred us to Diamondback Manufacturing in Payson.We called them, and Hannah went out of her way to help us out.Our trip was dead lined until we got this fixed.After inspection Matt was hoping to get us on the road that night, but discovered we also had a bent axle.We were given the option of waiting for a manufacturer axle or he could source a local one for us and possibly be on the road the next day.We opted for the local axle and were back on the road losing only a day of our trip.Matt made us feel at ease upon arrival and was extremely knowledgeable.Hannah went out of her way to help us out and keep us updated as to the progress of the work.They made us a priority when they certainly didn’t have to, and the repair to the trailer exceeded the original quality.We couldn’t be more thankful to them for the wonderful, friendly professional job that they provided.
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February 2023 by Jonathan Russell
I called several companies here in the SLC Valley for quotes for window well covers for our home being built up in Midway. They actually come out and measure each window and build them specifically for that window well. The other companies basically guessed or wanted me to do the measuring which was a recipe for disaster. Diamond back was "EXCEPTIONAL" in every way. Best service, best price, and best quality. I could not have been more impressed!
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February 2023 by Kate Morrison
We got custom mesh window well covers through them and they were great to work with and the final products are high quality. Super easy process and they arrived when they said they would and everything was done with the timeline they provided. Highly recommend.
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February 2022 by Bud Austin
I picked up a 7x14 trailer from here and it was the best pulling trailer I’ve ever pulled for a little trailer
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February 2022 by Douglas Yocom
I'm glad I hired Diamondback Manufacturing, the covers look great, everyone compliments me on them, everyone was very professional...Thanx
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February 2022 by Joshua Covey
Should have read other reviews and listened. Don't use this company. Window well covers took over 2 months. First visit, they forgot the templates to measure. After waiting a few weeks longer than they told us, they came to deliver the window well covers. They forgot one cover and had to bring it back the next day. One window cover didn't include the extra mesh add on, which they admitted was a mistake. A week or so later they came out again and window cover didn't fit. Another week or so, and they finally delivered the corrected cover. All in all they had to come to our house 6 times, took much longer than we were promised. Not worth the hassle or money. Wanted these covers for the summer but the summer is now basically over.
