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March 2025 by Nena Park
Worst customer service of any store I've ever been to in my entire life. They simply don't care to help you at all.
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March 2025 by Mareli
I usually don’t leave bad reviews at all. But today I was craving ice cream so I decided to go to payson market because they have good ice cream. I went there and I called before hand if the ice cream counter was open. They said yes so I went and some guy said No and they “apparently closed at 4:30” but the guy on the phone said until 8 I went up to a lady and asked what time they close and she said 8 for the ice cream counter we went up again and this guy didn’t even say “no sorry” he just said no .
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February 2025 by Laurelin “The Puppeteer”
It was chill. Workers minded their business, so, that was nice.
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February 2025 by Lacy Schaffer
This happens ALL the time here. The bagger never put my chicken in the shopping cart and my response when I got home when I called was "sorry". Time to go somewhere else.
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January 2025 by Chawntae Serrano
Bakery sure has gone down. They make garlic bread daily but it’s too late 4 days before to put an order in to have 2 held? I called 5 days before Halloween and was told no to a dozen donuts. I called a week before valentines and was told no. My kids cake this last July tasted like chemicals. Just yikes….people who answer the phones aren’t friendly at all anymore either. Seems their bakery likes to say no more often than not.
Edit: my SO called and they let him order. So I guess you have to be a guy to get an order put in? Not a good look…
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December 2024 by Kenneth Bullock
Do not shop here. Today was the last straw. Most of thier dairy products are expired or will in the next day or so. I cant even buy canned soups they have expired. Brought home some granola and saw experation dat from last month.
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November 2024 by David Baldry
You can get most things here, like most supermarkets
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September 2024 by Shea Ta'ala
Worst customer service and rudest cashiers ever! They are not helpful at all! Only going to Stokes or Maceys from now on.
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September 2024 by Ode
A few years ago you had the best apple fritters and donuts on the planet.... I stopped in there today and they are absolute garbage. I don't know if you got bought out by associated foods or what but it sure is a shame.
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September 2024 by Tyson Terry
I don't usually add negative posts, but am pretty angry. I purchased some oat milk yesterday 17th, and noticed the expiration date was the 6th. I was a little annoyed, but the one star rating comes from how I was treated when I tried to return it.
I didn't have my receipt, which is my bad, but who keeps a grocery receipt for a few things you purchased. I showed him the transaction on my bank account to verify I bought things at the store yesterday. If it was a hard policy that's fine, people might try to take advantage of a loose return policy. This has all just been the context up to this point. The reason for the one star review is how they treated me. "I find it hard to believe they would have stocked this item with that date". Ya, me too, that's why I'm here! Anyways, that sort of belittling exchange went on just for a minute. He ended up replacing the item with the wrong product, and said they were out. I feel bad for the others who bought expired oat milk. Anyways, the store lost my business.
Also, feel free to check out all of my posts, I generally refrain from any negative posts, but I was treated very poorly over a 3 dollar item. I probably spent close to that in gas money just for the trip in my truck. I hope the management sees this post and talks with that manager on shift.
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August 2024 by Mark Palmer
Staff was very helpful and friendly
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August 2024 by Alex Garcia
Payson Market has been my family’s go to for all birthday and event cakes. I ordered a sheet cake for a wedding from the bakery 3 weeks before the wedding. A week and a half before the wedding my little brother ordered a birthday cake from the bakery and went to pick up the cake. The bakery gave him the wedding cake that had been ordered because they were both under the same last name, when he informed me of this I called the bakery and told them I wanted a different cake for the wedding as I didn’t not want a 3 week old cake for the wedding. The bakery agreed to making a new cake, at the wedding the cake had the exact same frosting design as the first cake with the cake itself and the frosting being so extremely dry it lead us to believe this was the same 3 week old cake. Needless to say we threw away the cake. Because of this I would not recommend Payson Market bakery for any cakes.
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July 2024 by Katilyn Heaps
I go here all the time for quick grocery trips. I’ve never been disappointed.
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June 2024 by Casey Gammon
Great donuts
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April 2024 by Aaron Hixson
Payson Market has the best customer service of any grocery store in the area.
