Smith's Pharmacy is currently navigating a transitional period but is showing improvement in their services. Customers appreciate the dedication of the pharmacy staff, who work hard in a cramped space. Many reviews highlight the staff’s helpfulness, especially in assisting families with their medication needs. There are positive remarks about the pharmacy's ability to navigate insurance and discount programs, ensuring that prescriptions are affordable. However, some reviews point out significant issues with professionalism and customer service. One customer recounted a troubling experience involving a lack of communication and rude behavior from staff, particularly regarding medication prescriptions. This incident raised concerns about the pharmacy's management and the need for better training for employees. While some customers express gratitude for the assistance they received, others feel disappointed by the treatment they encountered. Overall, Smith's Pharmacy has a mix of loyal customers who appreciate the personalized service and affordable prices, alongside concerns about staff conduct and management practices that need addressing for a better customer experience.
Great staff and quick service! They close for lunch from 1:00-1:30pm.
May 2025
The pharmacy debt. Is going to through a transitional period. They’re getting better all the time. They work in a cramped space. They need a larger work space and better upper management. Give them a break people!
February 2025
My wife went in and they were kind enough to share how we could save money on our prescriptions. Thanks to them!