Smith's Pharmacy is currently navigating a transitional period but is showing improvement in their services. Customers appreciate the dedication of the pharmacy staff, who work hard in a cramped space. Many reviews highlight the staff’s helpfulness, especially in assisting families with their medication needs. There are positive remarks about the pharmacy's ability to navigate insurance and discount programs, ensuring that prescriptions are affordable. However, some reviews point out significant issues with professionalism and customer service. One customer recounted a troubling experience involving a lack of communication and rude behavior from staff, particularly regarding medication prescriptions. This incident raised concerns about the pharmacy's management and the need for better training for employees. While some customers express gratitude for the assistance they received, others feel disappointed by the treatment they encountered. Overall, Smith's Pharmacy has a mix of loyal customers who appreciate the personalized service and affordable prices, alongside concerns about staff conduct and management practices that need addressing for a better customer experience.
Loved the service and atmosphere here. Fresh groceries, fair prices, and a clean store with everything you need. One of the best places to shop locally!
December 2025
They said it would take 15 minutes. I came back 25 minutes later my prescription still wasn’t ready. Took half an hour total. They were friendly enough but it was a really long wait and cramped in line.
November 2025
These guys are always helpful, personable and efficient.
