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December 2023 by Amy Mitchell
Right down the middle on those delivering your mail and packages to the ones that are too lazy to step outside their truck and walk to your mailbox if there's a vehicle parked in front of it on a public Street to those that will deliver no matter as the postal Service moto goes. The postmaster is the most arrogant child to deal with he is absolutely a dictator who takes the title of postal master to his head. A real dictator ruler of your mail. And if you ask for a supervisor or someone above him he'll say he is the ultimate authority there's no one above him he's the ultimate authority.
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December 2023 by Lauren W.
They have lost my package. I tried going through USPS, filed a Search Request, filed a Missing Package... both were entirely unhelpful. "Your package has been delivered." No it hasn't!! That's the problem! I tried calling their customer service phoneline. I was on hold for over an hour before I just gave up. I even spoke with one of the drivers the other day about it saying when I got the notification, 'has been delivered', it was at 11:55pm. He claimed, "we don't deliver past 9pm." Just got another notification of delivery tonight... 10:36pm. If I could, I would request that all my packages get delivered through either FedEx or UPS. Too bad companies don't offer that option, because I would 100% pay an extra shipping fee to make that happen. USPS is just awful and has been for a while now.
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September 2023 by Alisa Deeter
If my packages show up they are ripped open stuff from the order is missing it's just ridiculous!
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September 2023 by Jacob Birch
Constantly getting my neighbors mail and the post master wont answer the phone.
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August 2023 by Lynda Poloni
HATE the price increase(s) CONSTANTLY but the ONE GOOD THING is my Delivery Gal is AWESOME. Jen is the BEST and am lost when she's not here as everyone else gets our Cluster Box Deliveries messed up but NOT JEN, she is AWESOME!!!!!
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May 2023 by Odie Guerrero
I’ve never had a problem with packages being delivered but today we watched the post man drive by with our package that was supposed to be delivered TODAY. And then I get an email saying I need to go to the post office to pick up my package. I go there and the first woman I spoke to was very nice and told me to come back around 4 when the mail man returns to get my package. The second time I returned the lady gave me attitude and stated mondays we are very busy and you probably won’t be able to get it today maybe they’ll deliver it tomorrow. Well I wish I had more answers for the packages I’ve paid for. Where are they and why weren’t they delivered or why didn’t the mail man make an attempt to deliver the package??
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May 2023 by Bodhi S
i find it funny when i get a notice from them saying that they specifically cant bring packages to my door because of safety issues, then randomly bring my packages to my door even though i never even logged onto the delivery instructions to set it to be delivered at my door, then every time im really looking forward to a specific package they decide they arent going to deliver it to my door or at all and i gotta go whenever to pick up the package, like come on
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April 2023 by Amber Astete
Worst post office ever with the worst attitudes and they don't know what they are doing. Save time take the 2 and a half hour drive to Orem if you are sending anything that's not a letter.
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February 2023 by Brett Greenwood
There is nothing worse calling about mail that was priority mail and you can not get pass the phone system. Right from there app slowed it was to be delivered.
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December 2022 by Atalie Van Dam
Had to leave a review because I have never had a more helpful, even pleasant experience, like the customer service I have received at the USPS office in Price!!! Big shout out to the staff! How I wish they could go to Virginia and train the staff out there on what customer service and helpfulness looks like!! Thank you, especially to Toni, for the grade A service!
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December 2022 by shianne johnson
Horrible service I have seen the post man multiple time out on wellington old coal creek rd. I've brought my dogs in to get my daughters Christmas gifts multiple times and he just drives off and makes us go and pick them up. It's honestly just sheer laziness at this point. My grandmother orders things and she is getting to old to just go bumming around to get them. We paid for home delivery and that's what we should be getting. Or they need to start refunding .
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December 2022 by Matthew Thayne
The most incompetent mail carriers I have ever had the misfortune of being at the mercy of.
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October 2022 by Brittany Hamner
They are super slow on delivering packages and never on time....my time keeps changing...it's getting old.
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October 2022 by Kaden Grill
My phone broke and I needed to send it to my dad who lives in Colorado. I go into the store to ship the package. The lady tells me that I need to put the phone into a box. We picked the smallest box and then she said that we need to put bubble wrap in it. Now there goes an extra $7.00. After it was all done the total came to $17.00 which is a completely ridiculous price. On my way out I see a small plastic envelope thing that I could have put my phone in. Would have been way cheaper and easier. The lady at the front desk was very unpleasant to work with.
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October 2022 by Gavin Pehrson
Lazy worker doesn’t know where to put packages. They lost our shoes because that worker put stuff in random order.