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October 2025 by Malik Jemison
While working at store #6447 Neicole and Casey was very helpful and very respectful.
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October 2025 by T J
Friendly, competent, reasonable price. Highly recommend.
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October 2025 by Justin Anderson
Neicole Teare was so helpful. She found me a unit size and found a unit location that met my needs.
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October 2025 by Megan Joseph
We looked for a place with a good price and rented a unit here for a price we thought would be the price for a least a few years but they keep raising it and one unit is up to $250, they've raised our rent multiple times by huge percentages like 25% multiple times so don't believe the price you signed up for. In the future I will look for rates that are locked in for a certain amount of time before rates can go up, I didn't know they can raise rent WHENEVER they WANT by HOWEVER MUCH they want. I know rent increases are normal but 25% is a lot multiple times. I am going to see if my 80 year old parents can move our things to a different storage unit since we are out of state and we need storage for a few more years so it's worth it to move out because raising it $50 a month to $250 is $600 more a year. A normal rent raise is 5% and some states cap it at 10% . Did my income go up by 25%? Do you get 25% raises each year? 25% rent increases are NOT NORMAL. This place has caused us so much stress. I believe our rate is over double what we initially signed up for just over 2 years ago.
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October 2025 by Madison Kondel
I couldn’t get my lock to open after an hour of trying to push it and i thought it was over. so I called the providence location to have them try and open it and they made miracles happen. a guy and a girl (i can’t remember there names) came and got me a new weather strip and were able to close the lock for me. God speed to both of them.
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October 2025 by Rob Young
Exceptional customer care!
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September 2025 by Bonnie Bickers
They were very pleasant and helpful! They were very patient and answered all my questions.
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September 2025 by Xabier Lasa
Nicole was very helpful and nice !!
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September 2025 by Michaela Ellis
Super friendly and helpful staff. I highly recommend this location to everyone
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September 2025 by Vincent micheal Asaro
Sarah was a delightful experience. Helped me out with all the details and very comfortable with the lease agreement. Thank you sarah
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September 2025 by Mitch Duffin
Great experience with Nicole and Casey! Thanks
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September 2025 by Michelle Davis
Easy to use and great help from the staff when needed.
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August 2025 by Clayton Sweat
Nicole was super helpful and friendly.
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August 2025 by vikki france
I began using Extra Space Storage in Providence in 2020. I have found the facility to be well maintained and secure. Nicole has been extremely helpful each time I have had questions and I have certainly had a few I would recommend using Extra Space Storage in Providence if you have storage needs.
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August 2025 by Monica S
Kept raising the price from ~186/mo to final ~271/mo, had to move somewhere cheaper.