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November 2023 by Patrick Smalley
This is a really fun place to work. They don't put up with nonsense or drama. Everyone is quite professional and talented.
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August 2023 by Tony Stone
Placed order for 100 paper targets on July 3, 2023. Sent email on July 7th for status of order and this is the reply I received:"It looks like everything on the order is in stock, and it’s in queue to ship out. At the moment, our lead time is 3-4 weeks as we’re working through a backlog of orders that came in while we were moving our warehouse. You’ll receive tracking info once the order ships out."Checked order status yesterday and was still open. Sent email again, requesting status.I have no problem with companies moving but they need to let customers know up front before ordering, that due to moving, orders might be delayed.No response today. Checked website and now says order cancelled!! No one let me know after 2 emails. Their website says "exceptional service"...I don't think so.Only good thing, was that my credit card wasn't billed. I would have had to call credit card company and file fraud request and wait to get my money back.Be leery of ordering.Went elsewhere for targets.
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July 2023 by Dylan Hillestad
First attempt: Submitted an order for 250+ paper targets and waited an entire month without being shipped a product or informed of a status update. After I call several times and finally get ahold of someone, I am told they are on "backorder" and that furthermore they are "discontinued" thus would have remained on permanent limbo and nobody would have called or emailed me to advise me of this.Second attempt, I order 300 paper targets and I CONFIRM with an individual they have both paper targets (100 of one and 200 of the other), "yes" she tells me. A week goes by and I received 100 paper targets and an invoice that states 200 are on back order.... This is the last time I will go through this company. Save your time and money and take note of all of these one-star reviews.
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July 2023 by Cam Colston
Ordered targets a month ago, and they still haven't shipped even though they confirmed all items were in stock. Do not waste your time or money. Look elsewhere.
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July 2023 by Sue Thwaites
Since they moved operations to Utah, their customer service has been horrible. I ordered targets for our business a month ago and still haven't received them. Checked their website and order still in processing. Called them 2 weeks ago and they were back logged. Called four times today before someone answered, and today it's a supplier issue. I'm pretty sure it's a customer service issue!
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July 2023 by E J
Due to a bunch of the negative reviews - I placed an order just for Targets to test the customer service and Action Target's responsiveness to their customers PRIOR to considering them for other phases of the development of my ranges. So far - The Negative reviews are ringing true! Poor response, Poor Communication, Poor Service - If Action Target doesn't care about customers with modest expenditures... they DON"T CARE about ANY CUSTOMERS!!! They only care about your $$$ !!!
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July 2023 by abu bana
ordered multiple targets more than a month ago and still haven’t received any shipping updates. they just took my money. and the customer service never emails back nor do they pick up the phone
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July 2023 by Troy Olson
Excellent metal targets, and they build the best ranges out there. Love the reactive metal targets for 22LR.
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May 2023 by James Jensen
I got the opportunity to walk into the lobby… And that’s about it, but I would say that it’s a pretty all right lobby. They have a bunch of photos hanging up and it seems like they care a lot about stuff and that’s great.
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January 2023 by Travis Petersen
Purchased two breach doors for a training facility. They have worked to perfection and lasted despite being in harsh weather conditions. Company has always been professional. Would recommend.
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November 2022 by Y T
Placed an order but no shipment for 3 weeks. Called to find out a few items were out of stock. We are local but can't go pick up. Finally they shipped on 4th week but then the order was incomplete and one item is defective. These guys are well known for being terrible in everyway, I should have stopped my friend from ordering.
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August 2022 by Corey Sanchez
Worked for Action Target back when Kyle Bateman, Adam Sovine started Designing Target Systems early 1980’s. I was promoted into graveyard supervisor, was also one of the full time welders and assisted and train new employees cutting, drilling, painting, grinding, etc… employed by Action target for about 11 years until I decided to go to work for Law Enforcement, recently retired with 22 years.I was in the area and decided to stop in and see if I could see Action Target new facility. Did not get past the front desk. I asked the front desk if I could get a tour and explained I had worked for Action Target, she said, “ We do not do tours at this facility, we never do tours”. I asked if a colleague I worked with was still employed at Action Target, she stated, NO abruptly. Then contradicted herself and said “ We only do tours for family and occasionally school children, then said that the colleague I asked about works as a technician” I said “ but you said he was not employed for Action Target” that’s all fine and dandy, but she was so impolite, would not even get someone I could talk to, she just decided on her own to rudely answer NO to all my questions, then contradict herself. I used to recommend Action Target to my colleagues, other law enforcement agencies. With the way I was treated, that has just changed. Don’t do business with this company, they don’t want your business. I also did many installs for Action Target, the customers weren’t happy for many reasons. One customer needed a defective runner Target servo changed, I changed it free of charge, less than ten minutes, he stated he had been calling for months on instruction and parts to where he could repair it, the salesman stated it had to be repaired by an Action Target installer, to keep from voiding the warranty, I was not an installer or technician, I was able to fix it, didn’t void their warranty, happy customer is a returning customer. I installed during the summer months when there was not work, rather than be laid off we would go spend months in another state installing Target systems. The front desk also stated that they could not get any info to get in touch with the colleague that didn’t work for Action but does work for Action Target, so how are you suppose to get ahold of anyone as a customer and supporter? If you can’t or are unable to tell the truth the first time, then how can you trust to get good business. I am returning to law enforcement, I will not recommend this company, never entered any company, that the secretary at front desk was so rude and always was put in touch with someone I could speak too. A company, who builds Target systems to train Law enforcement to be their best in protecting your families, to treat a retired law enforcement officer and former employee with disrespect, does not deserve a good review or business. As a Fortune 500 company you should already be mindful in the way you treat former, current and future customers!
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December 2021 by Phalanx The
Great place the staff is friendly and the management is exceedingly knowledgeable.
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November 2021 by Kyle Van Camp
Company just announced two days ago that it will be following the federal vaccine mandate for it's employees
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November 2021 by Skyler Jensen
Freedom of choice gone
