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April 2024 by Tanner West
I've never had a negative experience at this location. Great service whenever I've come.
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February 2024 by Jarom Christensen
Not sure what bank all the 1-star reviewers went to, because this is a great branch. They rebuilt it at the end of 2023 and the new building is really nice. I've had great experiences every time I've gone here. They're respectful, fast, and very helpful.
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February 2024 by Nick Purvis
The tellers were friendly but there was a long line of customers. Instead of helping out, the manager was discussing golf with another worker while one other worker was sitting at his desk scrolling on his phone. Very unprofessional experience with the exception of the teller
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January 2024 by Eva Bergius
AMFC and their callers are very kind and helpful. My favorite bank.
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January 2024 by Tom Ericksen
Good customer service. Friendly tellers. Quickly took care of my needs.
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January 2024 by alessandra chacon
Was waiting to talk to someone for 20 min no one even ask me what do I need it two people where seating at there desk with no customers worse service ever. Teller was just having a conversation with a coworker really I don’t want this people to handle my money business.
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October 2023 by Nylie Tanaka
Terrible service, we were told it was a 10-15min wait so we waited. But once they were available they kept fooling around and then told us it was another 30min wait. Horrible communication and lack of professionalism.
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September 2023 by Montana Coles
Absolutely the worst bank ever. My husband’s card has been hacked 6 times in 6 months. They don’t do anything to notify us that it has been locked so we go to use it and is says declined. They won’t do anything to help us figure out why it keeps getting hacked. Their customer service is not helpful and they are rude when explaining things. Never had a good experience with them. DO NOT USE THIS BANK FOR ANYTHING.
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June 2023 by Rachel Shaw
Absolutely horrible experience here. Their apps not working so I went to deposit 2 checks into our checking account that were from my mom to pay for baby supplies. I said 3 times I wanted it to go to checking and the teller put it towards our credit card. And now they are saying they can’t reverse it cause it will hurt our credit even though it’s their fault! Never going back to this location. That is unacceptable when it’s their fault not to fix it.
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April 2023 by B. Ann
This is an exceptional credit union to work with overall. They take efforts to help members with whatever they need and provide all kinds of services. This particular branch has great service and knowledgeable staff.
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April 2023 by Ruth Anna Howes
It has all been a nightmare. They lose money, don't credit payments, docked my credit rating 100 points because they can't figure out what they are doing. I give them minus 100
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December 2022 by Austin Harmon
You shouldn’t have to wait 20 min just to make a deposite.
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November 2022 by Mark Anderson
Not an AFCU member but have received two recent text messages apparently from AFCU that might be fraudulent. I called the credit union number and tried to explain the situation and was cut off.
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September 2022 by Brayden Banks
Went on a Monday 3:30 to deposit a check, drive thru and lobby were closed, no one even there.
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July 2022 by Brooke S.
I've had so many problems with this Credit Union. Their online banking is not user friendly at all, and whenever there's an issue you have to call and be on hold for 20+ mins to get it resolved, which is so frustrating. There's no way to fix simple issues online, and everything is so slow it's infuriating. This branch itself has nice workers, but the Credit Union overall is terrible to work with.
