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February 2024 by Scott Mackay
It must be hard to find good help these days. These guys that work at this place are too busy on their cell phones to help their customers. If you have any questions or need ANY sort of assistance save yourself some time and just go to Oriellys off 500 west they are always helpful or minimum try the one is springville just avoid this place.To be more specific, we were checking out at the new kiosks and my father wanted his veterans discount he turned and ask the emolyee that was sitting on his phone if we could scan the id into the kiosk. Well instead of being any help he “nah” looked back down at his phone.Another time I asked the same employee where they kept 2 stroke oil he points in the back where there’s 100 different oils, additives, fluids…. And says back there. WTH I just laughed and went to oriellys.This place has a few helpful employees and if one of them aren’t available i just turn around and leave. I have names but figured I wouldn’t go that far. I see it as a management problem anyways.
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January 2024 by Matthew Ward
I was pleased with the service here! I had a starter battery switched out, and they lent me tools to replace it. They said they couldn't promise to help with instalation but Gabriel ended up helpingme from the goodness of his heart. I know they'll treat all customers with the same respect.
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December 2023 by Lucas Koford
Gabriel is seriously great! He helped me get my car battery replacement and was very helpful through the whole process!
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November 2023 by Benjamin Allen
Super helpful and friendly staff, Nate in particular was incredibly helpful and patient helping me replace my engine air filter.
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November 2023 by Mason Hunter
Great service just missing the touch up paint I needed
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October 2023 by Quinn Schick
Landon was extremely helpful and kind replacing our car battery. He made us aware of services and products that were useful, and helped us with the best pick for our car battery. He was very patient and thorough to do the job well. We could use more people like Landon in the world
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September 2023 by Rylee Holmes
Nate C. was so helpful in replacing my car battery and letting us know about price match so we could save money! He was so nice and answered all of our questions. Great service.
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September 2023 by Marty M.
Christopher and Matthew!! Super customer service!! I was treated very nice!!!! ProMotion!!! Keep up the good work!!!!
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September 2023 by Clint Pendleton
I didn't catch the employees name but he is of no help whatsoever and also borderline rude about it. I went in today( 08/21/2023 @9:15 AM) to get a new oil drain plug for my car. I asked the employee if they had a magnetic one to which he replied that there is no such thing as a magnetic drain plug. So I went on the website and showed him that he had some in stock. Very unhelpful experience and I don't think that guy should be working in any customer service position.I ALSO HAD TO LOOK THE PART NUMBER UP MYSELF WHEN HE HAD THE COMPUTER RIGHT IN FRONT OF HIM. I WAS ALSO THE ONLY ONE IN THE STORE SO ITS NOT LIKE HE WAS BUSY. HE LITERALLY HAD NO EXCUSE FOR MAKING ME LOOK UP THE PART NUMBER.
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September 2023 by Julia Klumker
awesome customer service, it was like there was no question if Gabriel would help! so great
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August 2023 by Maria Whittington
Delfino Rodrigues Torre was very very kind. We have had a lot of car problems lately and were discouraged to discover yet another problem. He was very sensitive of that, kind, and generous with his assitance. He was patient while we asked him all our questions, made sure we understood the issue well enough, ans waited for us to decide what we wanted to buy. He even helped me carry everything out to my car! Thank you for being such a kind worker! It meant a lot to us!
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July 2023 by Jane Shumway
The free check for a check engine light code was super helpful.
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July 2023 by Adam Anderson
Gabriel went out of his way to find me the right hitch for my trailer! Awesome!
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July 2023 by C. Tripp
Cheap car parts and also their staff is wonderful. They know what they're talking about when it comes to car parts and mechanic issues. I always go there for car parts.
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June 2023 by VWP
I never leave reviews but I had to share that Gabriel at this AutoZone location is the best! He went above and beyond to help me with a bad battery. Excellent service, personable, and extremely kind as well! ⭐️⭐️⭐️⭐️⭐️
