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January 2024 by Jenny Chang
Cora is amazing! Long story short, I ordered some products end of December that never showed up. I had to call customer service 3 times to attempt to resolve the issue. Ended up on my last call getting laughed at by customer service with no resolve. My last attempt to fix my issue was to call a local store where Cora answered and helped me out! I honestly was beyond frustrated with Bath and Body Works and their customer service line. Cora is the real MVP! Thank you!
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October 2023 by Cora Stone
Incredibly kind and accommodating staff, very knowledgeable managers and overall a clean and well organized store! keep it up ladies
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October 2023 by Cora S.
Friendly staff, well stocked, incredibly helpful managers. they are doing a great job being short staffed!
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October 2023 by Sunny Low
So there is a worker thattoday, when I come into Bath and Body workers and was talking to a costumer and was looking at my daughter. While putting on perfume and made a comment say to a couple saying that guy has a lot of perfume on and it going to make me sick. That should not happen cuz that's how my daughter experiences how she likes perfume.This happened like more than one time.
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July 2023 by Karine Clark
Love the candles. Friendly staff available to help when needed
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May 2023 by Sandy Davidson
Hard to buy just one lots of sweet gifts an creams
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April 2023 by Anna Wilson
I wish the other girl helped me! The one girl was very friendly and helpful, offering tissue paper for wrapping, another bag, etc. I didn't have the same service, no tissue paper or a bigger bag offered. My bag was so heavy it didn't make it back to the car. I used to be so proud to give my mom all the bath and body works for mother's day. I might stick to online purchases now, better service.
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March 2023 by Pollyanna Tullis
The sales are great and the workers are always so nice! Love my candles and car fresheners. I gets lots of compliments.
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February 2023 by Jil Leifson (Nayla Girl)
Very helpful and nice... It gives me a headache going in there though but I found one scent I love.." Star light" musky but fresh
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November 2022 by Emily P.
I really like Bath & Body... and I end up spending too much money on their lotions, mists, soaps, and candles. I never go to their Riverwood store but today I had to. I ordered a few items online but it was this store that still had the items available. When I got there, a pleasant employee greeted me and asked how she could help. I told her I needed to pick-up my online order. She said one of the cashiers should be able to help me. So I went to the back of the store where the cashiers were. There were 3 of them helping one customer. I was the only one next in line. The 2 cashiers continued to help the customer while the other one returned to her register and hid behind it trying to look busy. I waited for a few minutes and finally she asked if she could help me. I was surprised because for awhile she was deliberately ignoring me. I told her I just had a pick up that's all. She got my stuff and I left. Why make your customers wait so long to just pick up their online orders? Pointless! I understand if it's busy but when it's not, it's not ok.
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June 2022 by Raymie Crane
Stopped in here because their $3.50 soaps is going on. The staff was friendly and helpful. It wasn’t very busy since it was almost closing time. I was able to find what I needed.Everything was really well stocked. Also the fire cracker pop collection is amazing!!!
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June 2022 by Sammie
I just love this store. It is my happy place in this world of horrifying horror. I walk in those doors and immediately scents like cherry merlot and champagne toast hit my nose like a grandma slaps a house fly. The second best thing to drinking alcoholic beverages is rubbing them into your skin in the form of lotion. So. Refreshing. When I walk into Bed Bath and Body Works I suddenly feel as though I am a certified candle connoisseur. I indulge myself in sniffing every candle I walk past and giving it a score. My husband actually proposed to me with a cherry merlot candle and of course I said yes. Every time I leave the store it’s a sad experience but at least I come back to reality smelling like I just cuddled a unicorn. I highly recommend this store.
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January 2022 by Bryce Rowe
Way better than the Provo and Orem mall locations! They are way more stalked and way less picked through! The staff is absolutely amazing and so attentive to the small details and extremely informative. I wish I would’ve got her name, but this one employee was absolutely phenomenal! Best location, stock, and employees! I hope their managers see this and give their employees raises or some reward! They deserve it!
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November 2021 by Katie Lawson
My friend and I came in for the 3 wick candle sale and could not have been treated better by the staff there! We were helped by Christian and another employee with dark brown hair that has amazing taste in candles. They both helped us find candles and body products and treated us like royalty. Even showing us a shortcut to our car. Basically we cried we felt so loved. Definitely come they’re the best!!! -Katie & Bunny
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September 2021 by Chelcy Green
I was visiting from Wyoming when I stumbled upon this cute store. The staff at this particular B&BW are so PHENOMENAL, I wish I would have asked their names. Not only were they just the right amount of helpful but so personable as well. As a long time customer I am extremely familiar with all of their deals but upon checking out, the staff had mentioned that I could actually go and grab six more body care products for free! After checking out, they even offered to walk the bags out to our car for us. Aside from the banging deals, they’re customer service makes me want to drive 5 hours just to shop at their store. I hope their manager sees this and gives them both a raise!