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August 2024 by Sabrina Hagen
Dress selection is large and the space is accommodating. They have a catalogue to look through for those who need a sense of what want in a wedding dress and then pull out dresses to try on. I bought my dress a size larger since they didn't have my size, and the alterations made the dress all my own (and they could have had my size shipped but I needed it fast). Entire process from selecting to picking up the dress after alterations took about a month. The staff is gracious and attentive and skilled at their craft. I love A Bridal Center!
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May 2024 by Erin C
I can’t say enough good things about this place. It is fabulous! The other shops we went to immediately expressed disinterest when we mentioned we had a price range but Brynlee was a joy to work with. She patiently and cheerfully showed us only dresses in our price range and stuck with us through several try-on sessions. And their method of having you go through a book of dresses they have in your size saves so much time. When we ended up needing to go to their location in Lehi, the owners, Emily and Julie, picked right up where Brynlee left off. And after my daughter decided on which dress she wanted, they got it from the Provo store and had it clean and ready quickly so we could head back home (out of state) on schedule, just like they said they would. I highly recommend these wonderful ladies if you’re looking for a wedding dress in Utah!
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April 2024 by Brynlee Case
When I went there, I had an amazing experience! There were so many dresses for me to try on and help me better figure out my style then to eventually find my dress! I loved my experience here and would definitely recommend any new bride to go here!
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February 2024 by Ashley Edwards
I got my dress here and it was awesome! I got mine special ordered in my size and we started working on it right away since my wedding was so soon. The staff is super knowledgeable because the sales girls are also the seamstresses! So they actually know what they’re talking about. When the alterations were finished I got exactly what I wanted, the perfect, sparkly, pink, princess dress!
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February 2024 by Marlie Mathews
Honestly this is the first and probably only review I’ll leave in my life. But in my opinion as a bride you should be made to feel special especially when it comes to your wedding dress. The time you spend is so special with your family and friends and I felt as if that was more than taken away from me. I found my DREAM dress there for sure. But the experience was like I was getting ignored, putting the clamps on my dress seemed to be a chore, and everything was so rushed. But loved my dress and the price so we got it and decided to get it altered since we don’t really know anyone. This is where I feel like customer service was non existent. I schedule my dress fitting the day I bought it for about two weeks out so my mom and sister can be there. We schedule it at 5pm since we all work, the day of my appointment my seamstress texted asking me to come in sooner or just reschedule. I was totally understanding and rescheduled life happens. But since my appointment was canceled and there’s a budget we are trying to follow I asked about basic pricing. She responded and added she didn’t need to see me til mid summer even tho I stated I wanted my dress prior to my wedding date. I restated that and she was still persistent on when I “needed” it rather then just keeping the appointment. I never responded because like I stated earlier this is a special experience for me and I didn’t want it to get ruined. Then the same thing happens again the seamstress calls me day of saying she got scheduled at her other job and needed be to come in at 3 or reschedule. The lack of care or respect that anyone in the store had was wild! Twice a day that was supposed to be special and that start of my perfect dress was ruined. I ended up going in to pick it up without alternations and Eliot who was my seamstress lacked any empathy or compassion towards anything she had done, I was on her schedule even though I had an appointment prior and I was rude for not understanding. I left the store in tears because of how rude she was. If someone is going to be working with brides make sure that they make it special because it really ruins someone experience and that’s not fair! Have some basic human compassion towards others who you guys are moving around and make the brides feel special!
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November 2022 by Mandy Sleight
I want to start by saying we just walked into this store without an appointment on a Saturday morning and were served right away and we did find "the dress" but I was not impressed with the staff.First off my daughter was not made to feel special at all, I felt like we were just in a regular store buying any old dress, the atmosphere was not what I expected or feel it should have been for a bridal shop.My daughter had asked my friend to design her dress and for me to make it (I’m a very experienced sewer with a minor in sewing for my degree as an FCS teacher, and my friend is going to school to be an apparel designer, so we know our stuff). Wanting to be transparent we told the girl that was serving us that we were just there for the experience of trying on dresses and getting a better idea of the style that suited my daughter before we designed our own, with the understanding that if we found one that she absolutely fell in love with we would buy it.Towards the end of tying on dresses the alteration person (Julia) came over and gave us a speech about how we can’t make our own dress as it’s not like sewing a regular garment and how we can’t just go to JoAnns to buy fabric etc. I felt very belittled, Julia knew nothing about us nor our background or ability to undertake this adventure; I thought it was very rude of her and it made me want to leave the store, but I bite my tongue as I didn’t want to ruin my daughter’s special day. I still have two daughters that will be getting married sometime, I will not make the mistake of going here again.
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October 2022 by Elizabeth Bailey
I absolutely loved my experience here. I worked with Julia and she was just the sweetest! She made suggestions, was patient with me, helped me zip up the dresses, and overall was very enthusiastic, caring, genuine, and supportive. 10/10 would recommend this place to anyone.
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September 2022 by Anna Everett
We had an amazing experience! Jaime was so helpful and made it easy to find a dress.
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September 2022 by Shea J.
I went to a few different stores looking for dresses I wouldn't need a ton of alterations on, and this store had a lot of really pretty, modest options! We came as a walk in appointment, and ended up staying past their hours, but I found a pretty dress and it needed minimal alterations!
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July 2022 by Elizabeth Bodily
I absolutely loved my experience here. I worked with Julia and she was just the sweetest! She made suggestions, was patient with me, helped me zip up the dresses, and overall was very enthusiastic, caring, genuine, and supportive. 10/10 would recommend this place to anyone.
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July 2022 by Simply Sarah
They were very helpful and supportive, and willing to help me try on many many dresses!
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May 2022 by Brittany Scott
I loved my experience trying on dresses here. I felt very cared for as a customer. I found a dress that I LOVE. The workbook that you can thumb through to see all the dresses they have available in your size is so efficient. Ashley, our attendant, was so helpful. I felt listened to and she didn’t pressure me in to trying anything on that I didn’t like.
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November 2021 by Bronte Weller
Awesome selection of dresses and great staff!! Katherine was very helpful! It was low pressure and a ton of fun! I bought my dress there and LOVE it! Would definitely recommend!!
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September 2021 by Genefer Christensen
Nice selection..went for a prom dress. Wedding gowns were gorgeous..a little pricey though.
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May 2021 by Riley Miller
Absolutely amazing customer service! I just found my dress back in March and they worked so hard to have it done by my wedding date! My two big sisters also found their wedding dresses here (2009 and 2019). We love it here
