Carpets America, located in Provo, Utah, is a trusted family-run business that offers a wide variety of flooring options, including carpet, tile, stone, hardwood, and laminates. Known for high-quality products and competitive prices, the store provides excellent customer service. Customers appreciate the friendly and professional staff, especially Tyson, who is often praised for his helpful, kind, and humorous approach. The installers are described as friendly, professional, and tidy, ensuring a positive experience from start to finish. Many repeat customers highlight their loyalty, citing the store’s great communication, reliable scheduling, and ability to match discontinued carpets perfectly. Whether for repairs, upgrades, or new installations, Carpets America consistently delivers high-quality work and great value. Their knowledgeable team helps customers who may not know much about flooring to find the right options and provides quick, helpful assistance. Overall, Carpets America is recognized for its friendly service, quality products, and dependable installation, making it a favorite choice for flooring needs in the community.
I have used Carpets America twice, and they were amazing each time! They have now put flooring in my entire house. Their installers do an excellent job and are very kind and respectful. I most recently worked with Chase and he was super knowledgeable and prompt to respond!
January 2026
They were very helpful with finding some scraps/remnants that I needed and very fair and honest
December 2025
We worked with Tyson and he was really great to work with. Would highly recommend.
