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November 2023 by Kody Fulkerson
My alternator gave up last week and the team at Clegg got me in quick, were very communicative, and didn’t try to sell me things I didn’t need. The problem was solved fast, they gave me advice on potential future things to look for, and they put the decisions over my vehicle in my hands. Devon was great and kept me in the loop as well. If I run into problems looking forward, I’ll be going back.They also got my quote of $1100 down to $860 or so which was great.Services: Electrical
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November 2023 by Sariah M.
I've been a customer for years. They've helped with AC repair and a broken wheel bearing. I go there regularly for oil changes and alignment. I trust these guys and appreciate the way they explain things and treat me. I have felt they give me a fair price and they always direct me to a better place too if something is wrong with my car that they don't do, like windshield repair. 6 year loyal customer here.
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October 2023 by Thomas Despain
They were super helpful. My car didn't end up getting fixed, but not because of their capabilities, simply because it cost more than the car was worth. Clegg Auto helped me to navigate the thorny path for a non ideal car. Would definitely go again
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October 2023 by Tyson Hendrikkson
Where do I even begin? I took my car to Clegg Auto with a simple engine problem, hoping for a quick and efficient fix. Instead, I got an epic saga of negligence, skyrocketing costs, and utter lack of oversight.Firstly, after their initial inspection, they assured me it was a "minor issue". Yet, every other day, I received a call detailing yet another problem that "suddenly emerged". The costs kept piling up, much like the dirty rags in their workshop.Secondly, the communication was a joke. Whenever I questioned the escalating expenses, I was met with technical jargon, shrugged shoulders, and a consistent "well, that's just how it is" attitude. Their lack of transparency was alarming!And the climax? After finally shelling out an obscene amount of money, my engine's problem STILL persisted. Yes, you read that right. All that time, all that money, and zero results.In desperation, I took my car to another mechanic who diagnosed the real issue in under an hour. Turns out, [Auto Shop XYZ] completely missed the primary fault and instead had been “fixing” non-existent problems.If you value your time, money, and sanity, steer clear of this establishment. Their lack of expertise and oversight will drive you to the brink. Consider this a public service announcement!Service: Transmission
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October 2023 by Jacob Hoer
If it is a concern about price, Clegg is far worth it. I had a bad experience with a 1990 F-250 where someone else had just replaced the distributor cap, wires, plugs, etc. It started to stall and have problems so I brought it to Clegg. They said the problem was the distributor, the part that was “just replaced”. Clegg replaced it and it never had a problem again. If you don’t know how to fix it yourself, you probably also don’t know how much it should cost. Clegg only uses quality parts that last. Yeah you can go to a corner shop that charges less but who knows how long it will last and what cheap parts they use.Clegg is amazing! I trust them 100%. They do a great job and are very experienced, competent, and thorough. I recommend them to anyone. I have taken all of my vehicles to them and no matter the age or brand they are honest and straight forward.
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October 2023 by Jacob Streeter
My car cooling system was not working properly and bring it to them they did not end up fixing the problem and gave me a little stress because of how much money it would take to fix. I took the car to another man that was able to use spare parts to fix the issue. Yet Clegg did reachout wanting to know what they did better and again they were not perfect they seem trustworthy to get the job done. My issue was just a special case. I do trust them to be honest in the future.
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September 2023 by michael hamner
Here's another one of those "I don't usually write reviews" posts but these guys really went above and beyond to help me and show me quality service. I really felt like I was living in a small town again where that kind of service exists because everyone knows each other. I worked mostly with Devin and he really went above and beyond to help me out when I found out that my cars' head gasket had blow, he provided me with options that truly had my best interests at heart and was more than patient as we navigated what to do next. These are some truly upstanding guys and they certainly will have my business in the future.Service: Transmission
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September 2023 by Spencer Payne
Excellent service. The guys here got my car in, inspected, and serviced fast, and at less then half the original price estimate. My car is running great!
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September 2023 by Tom S.
Scheduled a oil change in my truck at 11 and dropped it off at appointed time. Then went to rec center across the street. Got a text before 12 that vehicle was ready. Friendly efficient service. I plan to go back.
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September 2023 by Shar Mertlich
I’m very late in expressing my appreciation for Clegg auto, they helped me with my 2018 Nissan Pathfinder. To say that they helped me is an understatement.They let me use their loner vehicle why cars transmission was going to be fixed. They were honest and in good communication always. They gave me several options to fix my car and had good pricing. They truly are the best in dealing with true and honest mechanics!
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August 2023 by Zach McKell
I've always had good experiences here. Great warranty on their services, and a great portal for communication as well as regular calls to update you on the status of your car. Recently during a service, I was low on wiper fluid and they filled it up no charge. They take good care of you.Services: Electrical repair
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August 2023 by Elizabeth Barker
First time here and it was a fantastic experience. I am always scared that people will take advantage of me because I know close to nothing about cars. I didn’t think my problem was too big and I was right. They didn’t even charge me for it! They also fit me in even though they were understaffed today and had enough work to do. Incredible service as well. Dan helped me and was super helpful and friendly! Tim was super nice too! I will definitely be coming back!
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August 2023 by Jarod Heap
They've historically been great but have been really frustrating the last few interactions my family has had with them. I'll probably still be going there in the future however, due to their prompt service and fair and honest prices. Hopefully the frustrating inconveniences are short-term.
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August 2023 by Nichole Chiaramonte
I went to Clegg because my passenger side window wouldn’t roll up and because my driver side door wouldn’t open from the outside.To keep it brief, we ended up having to take my car in 4 times to finally fix both issues. Some of these reasons being that the Clegg team failed to fully inspect the passenger window issue and didn’t order the parts to fully fix the issue (which we had to point out to them that the problem wasn’t 100% fixed after picking the car up), ordering the wrong part for my door handle (no research was done on my car and what part was needed), and then having to take the car back in to fix a part that they had just replaced because it kept getting stuck (they didn’t even realize it was doing this, making me unsure that they even double check what they do). They sent us home on multiple occasions with nothing fixed on the car. It was frustrating to say the least.I will say that the Clegg team was great in handling these issues. Every time I called I felt heard and understood.If you decide to go into Clegg, PLEASE double check their work because if we had not, my car would still have had the same problems that we went in with. Also prepare to maybe have to take your car in several times.
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August 2023 by Samuel W.
UPDATE: I have a lot of respect for the manager of this auto shop. His name is Jason; he called me about my experience to apologize about everything that happened and they ended up refunding the 400 dollar fix. I wish it came a bit sooner, but it really seems like they have tried to make things right. Props to them for really caring about the customer.I've been a customer of Cleggs for about 5 years, I liked them a lot but I unfortunately cant trust them anymore.I had them fix the rack and pinion for my car recently, however, when I got the car back the steering wheel was off-center and everything felt loose. I brought the car back in to make sure they had done everything correctly and they proceeded to tell me that the control arm bushing on the drivers side had a problem and that I would have to spend an extra 400 dollars to fix it (which was never a problem before I brought it in).I had to take it back for that issue, and when I received the car back after they were done, the problems were still not fixed. The steering was still loose and I didnt have much control of the car. At this point I took it to a different auto shop to have them look at it and they told me that there was a bolt that was completely missing on the rack and pinion and there were a few others that were loose.I took the car to Cleggs AGAIN, and they confirmed that their first tech missed the bolt and didn't tighten the other ones (they also didnt put the rack and pinion boot on correctly, it is not sealed well and will not stay on). Missing bolts on a steering part for a car is obviously dangerous, I'm just glad I didn't get into an accident.Overall, I spent about 2300 dollars for them to do a lousy job, put me in danger, and I had to go to their shop 3 times to get things figured out. In the end, all they had to say for it was "my bad". Literally, the tech put that on the paper they gave back to me.I cant in good faith recommend them anymore, or be a customer.
