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September 2021 by Paul Schwartz
They were very understanding when I broke something and we had a misunderstanding of who was responsible for paying for it. They were also very patient when I was overly harsh with them about the situation. They have great, quality units for a good price! They are also a great, people friendly company! :)
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December 2020 by Carol M
I was extremely pleased with the communication from this place. They were always willing to help and very respectful. Both my husband and I will gladly recommend this place to anyone in need of storage!
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October 2020 by Kalin Norman
Not only do they have storage units, if you're lucky there are also a couple of apartments. Having lived here for a couple of years, I really enjoy the location and experience. Helpful landlord, quality apartment, affordable prices, and also the storage units are great. Nothing too fancy, but it's a storage unit. You got stuff? They have a place to store it. And there's always someone available by phone if you need any help.
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September 2019 by Kevin Davis
Cougar Den Storage was easy to work with. I had a good experience as their customer.
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May 2019 by Hailey Norman
My husband and I have been renting an apartment above Cougar Den storage. We've had a great experience here - reasonable rent, an updated apartment, we only share one wall with one set of neighbors, designated parking, washer and dryer in unit...I couldn't ask for a better place to live. The staff are kind, accommodating, and respectful. They frequently ask how things are in the apartment, how we like it, if there's anything that can be improved, etc. When friends/family come into our apartment, the reaction is always, "WOW! I didn't expect it to be so nice in here!" The storage units are older, but the property is very well maintained. They are constantly making sure the units and doors are in good condition, removing any weeds, painting, keeping things clean, and ensuring snow removal. If we have any storage needs in Provo in the future, we will be looking here first.
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April 2019 by Michelle McKee
Needed a storage unit last minute and Cougar Den was happy to accomadate. We have a great unit for a fair price. Highly recommend!
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April 2019 by Alivia Smith
Leaving a review here for those considering being tenants of the apartment complex that is on the same property and is managed by the same people as the cougar den storage since there is no where else to leave a review for the complex.
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March 2019 by Jo
The website says they have 12 different size and price options for renting a storage unit but they really only have 2 sizes 8 x 10 and 9 x 10. False advertising
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October 2018 by Katelyn Sneed
The price was low, and the storage unit kept all our belongings in good condition for 7-8 months. Staff was also very helpful.
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February 2018 by Salem Webster
Really competitive pricing, pleasant and efficient staff. Jeri was very helpful. Left our belongings while overseas for a year and had no issues whatsoever.
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February 2018 by Kyle Stauffer
No problems.
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June 2017 by Dan Taylor
I had a great experience with cougar den. -24 hour access is great -friendly staff -no theft or water damage -very spacious -enjoyed telling people my items were stored in the cougar den
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January 2017 by Clancy Black
I had a great experience with Cougar Den Storage. Their prices are the best you can find. The units are in good shape and generally well-maintained. They don't have an exterior gate that requires an access code. Some may not like that but I think it is redundant anyway and it keeps costs down. All of the unit are plainly visible from the street. Great value overall.
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March 2016 by Mark Sumsion
I have been a customer of Cougar Den Storage for 10 years. They have always been responsive and accommodating. They also have the very best rates, are centrally located and easy to get to plus the best part is that they have had excellent security with an on premises attendant. I also have enjoyed the 24 hour access and the Winter Snow removal. Now with on line bill pay it is even more convenient!
