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June 2023 by Stephanie Bowman
I love custom ring design!! My husband made me the most beautiful perfect ring with Dave’s help! Dave made sure that my ring was going to fit my needs! They are super nice and very helpful any time we go in there! Josie is very kind and helpful! One time I had a pearl that fell off my earring stud, I took it in to see if they would be able to glue it back. She fixed it no problem! Any questions or concerns I have, Josie and Dave always reassure me that everything is okay! I would recommend this ring store to any one!! I absolutely love my ring! I love stopping in to get it cleaned and to say hi!
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May 2023 by Preston Vance
These guys are the best. We love our ring, it’s exactly what we wanted and even though it’s a simple design, it just looks great. The stone that we got was amazing. Super big and crazy cheap for the price. The way that Dave sets everything up is super low pressure and I ended up choosing them instead of the other places because how supportive they were of me and my situation. They’re all super great with upkeep and help after the purchase as well, so I can’t recommend them highly enough. Thank you!
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May 2023 by Shannon Ortiz
Subpar work for the high prices. Didn't do everything I asked to have done. What was done was done completely wrong. I asked to have 5 rings soldered together at a specific size. The way they were soldered together was so uneven the ring measure 1.5 sizes smaller than it should have been. Took it back to have it fixed and was argued with me like I'm just being difficult and misunderstood what the end result would be given the set up. That was until I called him out that I verified my concerns with another jeweler. Then he calmed down and agreed to fix the issue and refund me a small amount. Got it back and was still done subpar. They are still uneven. Also never got the refund I was promised. Very disappointing given the recommendation from a reliable source.
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April 2023 by Kyle Albrechtsen
The BEST service, prices and PEOPLE in all of Utah! Dave and Josie went above and beyond to help me get both an engagement and wedding ring. They exceeded my expectations both times on quality and delivery deadlines. Both rings were customized to exactly what we wanted and are amazing quality. We went to so many shops in Utah County and the other ones didn't hold a candle to this one. I even forgot to order a wedding band for myself but Josie went above and beyond to get me one of those as well. Can't thank you guys enough for the wonderful customer service and amazing quality of jewelery!THIS IS THE RING SHOP YOU HAVE BEEN WAITING TO FIND!!!
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March 2023 by Mad Dog
I don’t have a picture because my band is being fixed but they were absolutely amazing!! We went to a bunch of other places and they offered THE BEST deals for us!!! Other places were up charging the men’s bands saying that they’d discount it if we bought a ring, come to find out all stores do that so think you’re getting a great deal when they’re actually worth the discounted deal, and CRD still offered the lowest price! They were able to have it done in one day, other places would take over a week and would have us pay to ship the stuff they didn’t have. Overall, this was the best deal we could’ve gotten by far and we’re so happy we worked with them :)
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March 2023 by Cade Meese
If you need a wedding ring, Dave is the absolute man to go to! Customer service is fantastic, Dave was so willing to work with my schedule and pricing is budget friendly. I shopped around plenty of ring shops and it was a no brainer that I would be buying my fiancés ring from custom ring designs! I highly recommend this place!
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March 2023 by Elise Nelson
I came in 1 year after getting my beautiful ring (they do great work and are reasonably priced) asking for the paperwork or to get the value of it. I spoke with a gentleman, and he promised to send the information via email or physical address. Life got away from me, and the paperwork never came. After moving back to the area, I came in asking for the paperwork or at least to get it appraised. After waiting to be seen, Dave saunters over after being so nice to his new customers. He seemed familiar, but it had been so many years. As I explained the situation, he tried to blame not sending the paperwork on a female co-worker and business partners parting ways. He then proceeded to belittle me for not coming in sooner or calling. How can a ring be appraised without physically taking it in? Wanting to avoid the conflict, I asked for appraisal recommendations. He reluctantly took measurements to do the appraisal himself and asked if the stones were real...I was told they were, and now I really hope they are! I do not trust Dave nor will I ever buy anything from this company. Plus, surprise surprise, the appraisal paperwork again was never sent. If you want a place to get your jewelry regularly serviced, don't waste your time. This company best serves college students who don't stay in the area and are looking for good quality for a cheaper price--a one-time business transaction.
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January 2023 by Maddie Davis
I have had my ring for almost 4 years now and I love my ring and was very happy with the job they did. However my ring is constantly losing diamonds even though I am very cautious with it, and always take it off when I am doing anything rough or am sleeping. When I take it in to get fixed they say they will have it back to me in a week and then I literally don't hear from them for like a couple weeks. Finally I call and they don't know what I am talking about, finally find my ring and say it will be ready the next day and they will call me. They don't call me for days. I call in again and they tell me it was shipped off and will be delivered in a couple days. They will call me. They don't call me. Finally after waiting weeks and having no idea what is going on with my ring I call and they tell me I can come pick it up. I was very frustrated with their customer service and feel like they are not honest and forthcoming. It has been not even 6 months since this situation and a diamond is missing again.
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December 2022 by Spencer Harding
Went here first before visiting other places, and immediately knew we'd probably be back. Gave us great quotes and even told us what to watch out for at other places. We saw each thing they warned us about, and after visiting many others we ended up back here. Great pricing, great quality, super friendly people. Josie specifically made our experience completely painless and fun. Ring was exactly what we wanted, worked with us to design exactly what we envisioned.
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December 2022 by Kari Minor
Great, honest people to work with! Dave really works well with you to help you design the perfect piece of jewelry that is of the highest quality and fits within your budget.
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October 2022 by Foster Curtis
They do sooooo good!! I got an engagement ring here and Josie was a big help! When I walked in for the first time, I didn't have the slightest clue about rings or stones or anything of the sort. Josie helped me looked at different options and find something good based on some things my girlfriend liked. I was able to design my own ring, and Josie translated my inexperienced ideas into a professionally made ring! She sent me a digital rendering first, so I could get a good idea of what it would look like. Then it was 3D printed so I could see the size and proportions in real life, and then they made the ring! The whole process took about a week and a half, which was super fast! The ring is AMAZING, and my fiance (she said yes!) says she gets compliments on it regularly. I would recommend this place to anyone!!
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October 2022 by Savanna Stevenson
Their prices are WAY lower than anywhere else in Utah Valley(I researched a LOT), but the QUALITY is 10/10!Josie and Dave are SO down to earth and do not pressure you into buying a ring! I got to try on everything and they were so patient!You get to customize the ring to EXACTLY what you want! Yes, they do moissanite! They are FAST on getting the ring back too!Also, they are a family-owned business!
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October 2022 by Tyler Hatton
Made an amazing custom engagement ring here a few years back. They still clean the ring and have great customer service. Don’t shop anywhere else. Best price and quality around.
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October 2022 by Sarah
I don’t live in Utah anymore but I still stop by Custom Ring Design every time I’m in town to have my ring (that they designed and created perfectly a couple years ago) cleaned and dipped because their customer service can’t be beat!
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October 2022 by Zachary McGill
Dave helped me get an engagement ring and was awesome to work with!! Super reasonably priced and always willing to help. 10/10 would recommend!!
