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November 2023 by Ashlon Hill
The staff at this store is amazing. I called them for an Ego Powerstation and they currently didn't have it in stock. The gentleman told me he would check with another Ace Hardware and they had the Payson Ace Hardware deliver it within a few hours. You can't find this type of service at Home Depot or Lowes. Thanks guys!
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November 2023 by Greg Cannon
Gordon's Ace Hardware fixed my plumbing problem with a 79 cent part. I thought I had a real mess on my hands but Boyd figured out a solution and talked me through it. Thanks.
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October 2023 by Joel Marion
The staff at Gordon’s Ace Hardware was very friendly on the phone and helped me create the final product that I needed, with labor and speed. Would recommend for any project.
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September 2023 by Lydia Clark
Gordon’s Ace is a cute little shop if you need some Christmas lights, an extension cord, or maybe some circus peanuts. But if you’re looking to buy big name products like Milwaukee, Stihl, Toro, Traeger etc, I urge you with all my might to buy them from a retailer or directly from the manufacturer. Gordon’s Ace will not back the product and when they sell you a lemon they’ll just tell you deal directly with the manufacturer anyway. I recently had this experience with Gordon’s Ace. They sold me a Lemon lawnmower. After 5 days of not getting it to run correctly I brought it back only to be told it must have been something I did and I needed to contact the manufacturer or take it to a repair shop. I couldn’t believe it. I eventually did and the repair shop told me it was a lemon and definitely not my fault. I will not buy anything over $50 from Gordon’s Ace unless it’s $50 of puff built bars- those are good. If you love Ace, there are plenty other locations around town.
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August 2023 by Ashley G
These is the only hardware/home improvement store that's not on the edge of Orem/Provo so that's awesome. The employees are helpful and there is a wide variety of hardware/plants/tools. Layout was nice and it was easy to find everything.
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August 2023 by M D
Thank you Jimmy, Gavin & one other employee! (sorry I didn't get your name!)Thank you for helping me find my Pizza Peel! You were so kind & helpful! Employees of the Day!!!:)
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July 2023 by MISTY D
Thank you Jimmy, Gavin & one other employee! (sorry I didn't get your name!)Thank you for helping me find my Pizza Peel! You were so kind & helpful! Employees of the Day!!!:)
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June 2023 by Ian Taylor
Austin helped me mix my fence stain until we got it right. He was super patient and very easy to work with. He was super busy multi tasking to make sure everyone was getting what they needed. We love Ace!
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June 2023 by B. W.
Great customer service, did an online order. The store called to inform when all the items were together with in 24 hours of placing the order. Thank you for being an outstanding hardware store.
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May 2023 by Britt B.
Excellent local hardware store. Prefer the local feel rather than a big box. Had a key made for jeep and was easy!
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May 2023 by John Salmon
I would say 90 percent of the time they have what I'm looking for. I do have to go elsewhere from time to time but the convenience and small wait times are super nice.
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April 2023 by Allisson Gera
Always have the nicest associates and a really clean, organized store. Very friendly to our pups which we greatly appreciate.
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March 2023 by Ethan Trowbridge
I went in looking for a lightbulb and a 15mm socket and I found both quickly with the assistance of a worker. The store was well kept and had an oddly familiar smell to it: like a hardware store. If they added tables I'd probably eat lunch here. Ace hardware is the best
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March 2023 by Nate Holzapfel
Austin makes my trips to Ace Hardware worth while, i often order things here instead of going to larger discount stores that have more items in stock. overall, im a die hard ace man because of the employees in the store. the manager is awesome too.
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February 2023 by Nate H.
i avoid amazon to come to this great place. Austin makes my visits here worth it. its hard to find people who like what they do. i find my self in the store regularly and have all but forsaken other would be pretenders to the ace thrown.
