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February 2024 by Lee B.
I was fortunate enough to have stumbled across a Bolt EUV listing. In the market for another ev, especially an affordable ev as this was just going to be a run around. I was excited to see one on the market. I contacted LHM Provo and scheduled an appointment that evening for a test drive. The call was easy and not overly pushy. After arriving to the dealership late, due to a party, my family and I were welcomed and given the keys to take our test drive. Sean, our salesman, was easy going and extremely pleasant to work with. I never thought I would say this about a big dealership, but they were extremely transparent. They even showed me the dealers cost. After only about 20 minutes, we agreed on the price and were taken to finance, where they worked with our credit union to get us the best interest rates. While in with finance, my daughters were playing throughout the showroom, where every one was sweet to them, offering them goodies. Sean was awesome. He stayed with us throughout the process and was supportive, not pushy. Having bought a lot of cars from economy to luxury, Sean was the single best salesman I have dealt with and would highly recommend using him in the future. After we took the keys and went home, the dealership has continued to be supportive. They stayed in touch to make sure we received our free level two charger install, followed up on the onstar, and have answered any questions I have had promptly. I never thought I would buy a Chevy, but after this experience, would consider buying another from LHM Chevy Provo.
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August 2023 by Joe S.
I just bought a 2024 Chevy 3500 HD on July 15th. On the way home back to Las Vegas the truck broke down in Cedar City with 252 miles. It has been in service here in Vegas for 2 weeks so far and they are unable to figure out the problem. The salesman Fernando asked if there is anything he can do to help me, so I asked him to follow up with service writer. He refuses to help in anyway. Buyer beware, they are happy to sell you a vehicle, but when it comes time for customer service you are on your own. It's a shame to spend $80k on a vehicle and get treated like crap.
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May 2023 by Wuhan V.
Needed a few electrical switches replaced on an old Corvette, fat lil' service writer basically told me he can't get parts go online and do it myself. I'll take my vet's to salt lake from now on.
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March 2023 by Alexis H.
These absolute professionals sold me a car with the wrong spark plugs causing my engine to violently shake
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November 2022 by Dmitri L.
I have always had a great experience with the service side of this business. Fast and accommodating services at a good price. The sales side of this company is an absolute train wreck. They will ask you to come down to get a quote on a trade in, offer you thousands below fair trade value while they try to talk you into cars 10s of thousands of dollars above what you had told them you're looking for. I would never, ever, recommend my worst enemy to interact with the sales side of this company.
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November 2022 by Carlee N.
I am not from Utah but I came for vacation and my car ended up having issues so I towed my car there. In summary- This place lacked communication/ customer service skills and there was zero urgency or care to get it done. I completely understand it was last minute but at least communicate and make the experience easy going. No one likes going to these things let alone as a woman. On top of it all, it was super overpriced and none of it was communicated.. I don't usually write reviews but if the experience/ communication was better I would've kept my mouth shut but here I am.
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October 2022 by Hunter L.
Curtis is such that guy. and Corey is a phenomenal service tech highly recommend asking for Corey so kind
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August 2022 by Google user
Ryan was a great salesman got us a steal on our car would highly recommend!!
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August 2022 by Maria Camargo
nice people good service.
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August 2022 by Cathy Martell
Excellent customer service from Hunter today. I had the oil changed /tire rotation and was in and out of there in less then 30 minutes! 5 Star ⭐️ service Thank you Catherine Martell
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August 2022 by Carolee Noyes
The staff is friendly, knowledgeable and above all very easy to work with. No high pressure situations.
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August 2022 by Tanner H.
They are must more concerned with looking good and getting good reviews than actually doing a good job. They called me after to ask if I had a good experience. I told them I did not and they just said "uhh so you won't leave a good review?"
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July 2022 by Patrick Hayden
Ryan was a great salesman got us a steal on our car would highly recommend!!
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June 2022 by Matt D.
I'm sitting in there service department currently and started reading reviews. I find it shocking. I've come here for years and always been delt with very fairly. I bought my car from mark kickerbocker. He was awesome. The salesmanagers came out and met me. The used car manager was hilarious. He made me feel like family. They showed me options till I felt like it was the right one for me and it was MY decision. I had never felt that at any dealer. I would recommend them and mark and Jason and Martin to anyone. Honestly. To me I couldn't have had a better time. And like Martin told me. I am a raving fan.
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January 2022 by Shawn Seedall
I have never been treated so poorly by a sales staff in my life. Stay away from this dealership. I took my business LHM Murray and Murdock Chevrolet and told them about my experience with LHM Prove. These dealerships are treating me with respect and trying to find what I am looking for.
