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January 2024 by Cameron Moll
Great communication and affordable rates. Took my son's car in to replace the window regulator and after completing the service they noticed oil leaking pretty badly. Turns out the techs at Jiffy Lube did a poor job installing the oil filter. Provo Car Docs redid the oil change, replaced the gasket and cap properly, no leak. I might have found my new favorite repair shop.
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January 2024 by David Richter
I had a great experience dealing with Provo Car Doctors! Usually I feel skeptical or cheated when going to a mechanic, but I felt like they are honest and fair.
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January 2024 by Ashley Ohran
Their prices were fair, honest and upfront. Their guys are very knowledgeable and trustworthy. Thanks for always taking care of me!
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January 2024 by Lauren Lavigne
Top notch quality of work, combined with friendly responsive employees!No one really wants to spending their time at a repair shop, but I'm sure to be using their services again.
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December 2023 by Lulu Bobadilla
Went there because I thought I had an oil leak and my tires sounded off. I called for a quote and they got me in the next day for a wheel alignment. I asked them to look at the oil leak and give me an estimate. They called me to tell me that there was no oil leak and what they thought happened. They then told me that it was overdue for maintenance and told me about other things that were wrong with the car that made the noise and the wheels feel “off”. They did a wheel alignment and changed my suspension as well as some belt thing all for a very reasonable price. The price they quoted me included labor and part. Keep in mind I have not serviced this car in 6 years. The prices were fair and more than rea. They were prompt fast and friendly. They didn’t try to upsell me or pressure me into getting work done. A dishonest mechanic would have told me they fixed the oil leak and charged me but they instead told me there was no oil leak and were honest from the get. My parts also have warranty and I honestly could not have had a better experience with them. Highly recommend. Honest and with fair and reasonable prices.
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November 2023 by Manaia V.
Transmission gave out at the Provo Airport and got it towed here. Michelle at the front desk is great and technician was able to diagnose/explain what went wrong.My car was in the shop for a week, no one knew when it would be done. Had to commute from North Salt Lake where I live. Not transparent with the price. Ended up being $400 more than what was discussed. Had that not happened would've been 5 stars.
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November 2023 by Shari Wheeler
It was a great experience! They stand behind their work. Highly recommend!Service: Auto brake repair
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September 2023 by Sam Finau
The worst place to take your car to get fixed took my truck in last week and it’s been a few days they haven’t looked at it and they called me today adding more things to fix after we took it for emission test and told us what needs to be fixed and yall go ahead l and do all these things we never asked you to do and told us it’s gonna be 8000 told them don’t fix it We tried to get our truck back charged us a lot mechanic wanted money from us. Stop being hungry for money
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August 2023 by Braden Blackburn
Pretty horrible experience. You have to schedule an appointment and when I asked when they would be done by, they said “there’s just no way of knowing.” I was there to get my AC fixed and they quoted me around $2500 for what needed to get fixed. I left and got the same stuff done at Jiffy Lube for $1400. When I went to Jiffy Lube, they wanted me to call the Provo car doctor to ask what they did. When I called, the lady “didn’t have anything on file” for my car and couldn’t tell me what work they did. Lost $150 and for what. Avoid this place if you can!Services: Air & cabin filter replacement
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May 2023 by Gregory Christiansen
I had a great experience with A/C service on my 2004 Odyssey at Provo Car Doctors!It was very important to me to find an honest car repair shop. After following the recommendation of another shop that couldn't fit me in and suggested I call Provo Car Doctors, I feel like honesty is exactly what I got, in addition to very timely service. Michelle at Provo Car Doctors answered the phone and made time for my van to be seen the next morning (sooner than I had expected), which I really needed because I was heading out of town.A couple of hours after I dropped off the van, Michelle called to tell me the mechanic had found an A/C electrical connection unplugged, and that after reconnecting it the A/C worked.Provo Car Doctors could have struggled to diagnose the problem, and they could have told me anything and suggested replacing their choice of expensive parts. Instead they were competent and honest. What they found and reported did make sense because I had just replaced the radiator myself and disconnected several electrical connections in the process, including one for the A/C. I must have missed one when putting everything back together.I was very grateful, and because our freon was low I accepted Michelle's suggestion of a system evacuation and recharge with dye. If the A/C goes out or I have a different problem beyond my own ability to fix, I will trust my van with Provo Car Doctors. Thank you!
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April 2023 by Shelly Harris
My car wasn't accelerating so I took it to Provo Car doctors and they took a look. They let me know I needed a new transmission and I was not prepared for that. I told them I was going to take it somewhere else for a second opinion and they were so kind and helpful. Because of the way they responded when I took my car elsewhere is the very reason I will be back. They are honest and kind and just want to help you get your car back in perfect working condition. HIGHLY Recommend using them for all your car repairs!Service: Transmission
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March 2023 by Ben Wood
I took my car in to have it looked at for some overheating problems and I got it back with a broken windshield when we told them they called us liars and told us that we broke it and blew us off. I will never go here again or suggest them to anyone. They the only thing they did was diagnose the problem and then left it with a broken windshield. NEVER GO HERE. If they mess up they will blame it on you and tell you tuff luck.Service: Auto engine diagnostic
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February 2023 by George Tate
Nate and Clint do great work. They are honest and always open to discussing alternate repairs and processes. They get the repairs done quickly, too.Fair pricing is a plus...Michelle keeps it all organized!Services: Auto exhaust system repair
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February 2023 by Julian Overall
I took my car to them and supposedly fixed it and another light turned on and they didn’t fix it and it had worse problems so I took it to them once again and they still over charged us for something they did, now the check engine light is on worse car mechanic ever
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November 2022 by Chuck Jensen
I wish these people had been in business when I was a student in Provo. While visiting family in town, we had what appeared to be a leak in the cooling system. We had appointments at home, out-of-state, and a tight schedule. Despite their heavy backlog (nobody has enough help these days), after a few moments observation, we were assured we could make it back home, and were advised on steps to ease any worries. Sure enough, we made it back and will have it looked into locally. Thanks again, Michelle and the whole crew at Provo Car Doctor.Service: General repairs & maintenance
