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September 2022 by Tiana K.
My cat of 20 years was backed over by a car and brought here. The staff was unsympathetic, rushing a decision whether or not to put her down. After coming to a hard decision, we put her down and got her cremated and had zero contact for 3 weeks (ashes are supposed to come back in 2) so disappointed. There are lots of pet hospitals. Take your dear friend somewhere else.
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January 2022 by Alan S.
We've had universally great experiences at this place, and with Doc Rimmausch. Been bringing our good girl Alice here for 12 years, and she's still going strong.
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May 2021 by Charlie N.
This place was recommended by dentist to me all I'm trying to do is save my dog they said there not taking new patients at this time when I ask why I didn't not get and answer when I ask when would they I did not get and answer she let me hanging on the phone then hang up I call again to get some answers and find out who's running this place all I was told was look it up on line she refused to tell me who the doctor in charge was all I can tell you is take your pets somewhere else this people obviously don't care shame on you all about pets if you can't help the public don't practice
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July 2020 by D. S.
This place did a good job with vaccinations. However, they charged us 15$ for a nail trim along with her vaccination appointment and ended up cutting my puppy's nails too close to the quick, to the point that she was bleeding a little bit on 3 of her paws. When I asked for a refund, they refused and said it wasn't their fault because my puppy was squirming. Fortunately she is fine, but I wouldn't recommend getting your pup's nails trimmed by the vet techs here!
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April 2020 by Shandee B.
I have been taking my dog to all about pets for years, but the most recent interactions with them have been nothing but terrible. We have scheduled to have our dog neutered a few times. It had been rescheduled the first time due to the doctor not going to be there and then 2 other times due to corona, I understand but the way they handled it was annoying. We now have a new puppy and while on a walk he broke his leg. It was a Saturday and they closed in 30 minutes. We were 5 minutes away and I needed an emergency visit. They said that they were understaffed and they were closing soon and they couldn't see our dog. I feel that was unprofessional. I could see if they were closing in 5 minutes but 30 minutes would have been plenty of time.
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October 2019 by Tracy G.
I wish I could leave a negative rating! I have been going to All About Pets for 7 years with my dogs. For 7 years I have appreciated that they allow me to drop my dogs off for grooming 15 minutes early so I can get to work on time. This month the heavy set lady at the front desk was furious I was there 15 minutes early. She was being rude and disrespectful and when I asked her why she was being so rude she said, "We don't open for another 15 minutes!" I said so you don't have to be so rude. She just said, "Whatever, get out, just leave, get out!" I called the store a couple hours later and asked to speak with the manager. Her response was, "This could have be avoided if I would have told them I was dropping off early when I made the appointment." Thing is I did and have done so every month for 7 years! I will NEVER GO BACK! HORRID CUSTOMER SERVICE!
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July 2019 by Michael T.
We absolutely love this place!! We have been coming here for years. Highly recommend it for anyone who wants a place they can trust!
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February 2019 by Cory M.
...As I write about this place, I am troubled as I look over the poor experience people have had here. For the most part, I have had all but a choice few of bad experiences here, but my good times fully outweigh the bad. This is the BEST place, to take your dogs to get a haircut!!! Their rivals can't even come close to how thorough and gentle their haircuts are! ...I'm going to include a few pictures of some haircuts they did for my puppy. Now, let me tell you a little bit of information, that is vital: I have the world's best puppy (She's 10...but, she's still a puppy to me.) I love her with ALL my heart, and I trust these folks -for the most part- to help take care of my little girl. A few years ago, my puppy -a pomeranian- needed surgery on her hip... it was devastating for me to even begin to comprehend the pain my little girl was in, and I elected to have surgery ASAP. It took a 3 week wait, and at the time, my puppy was only walking on 3 legs.... I believe the sugery was quoted near $800. The surgery was a GREAT success, and it only cost me a little under $600! (No idea why the price was cheaper, but I'm not complaining.) My puppy was doing great, until about 9 months later... ...she was whimpering at times, and I had no idea why. So, I took her in,to get X-Rays to see what was going on... and the vet (the younger of the two) told me that she was getting old, and recommended a list of things for me to do to help her. He spent 10-15 minutes writing me a DETAILED list, of things to do to help her get stronger and to get her more stable. What he said, worked perfect! My puppy is doing great,and I'm giving her vitamins daily. My one big issue with them... is that the prices never seem to be the same. SOME days, I'll schedule an appointment and they'll only charge me for the meds... other days, I'll schedule an appointment and they'll charge me for their time... but give away the meds for free --I've heard that they were "samples" and didn't cost anything. Honestly: I'm never quite sure what the prices will be--outside of haircuts, those are always spot on-- but the good far outweighs the bad. ....I trust them with my best friend.
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July 2018 by Kristy R.
My original thought was to give 4 stars purely because of cost, not that it's more expensive than any other vet. I'll explain why I raised it later. I took my fur baby in for his yearly shots for his first visit there, the doctor was super friendly, talked to my dog the entire time and gave the shots during scratches and pets. My baby never yelped or got scared. I was very grateful. Since it was his first visit I had to pay for the shots plus an office visit which was more than I had anticipated, hence 4 stars. The reason I changed it to 5 was because I saw on a Facebook post from a labrador rescue that I follow that they were able to squeeze a very injured dog in to see the vet and were taking donations to pay the bill. It made me so happy to know they were helping out rescues.
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April 2018 by Ashton S.
Overall they are great people. But like previous posts, they are in it for the money. I went in because my dog was bitten by another dog and it cut open his ear. Didn't need stitches or antibiotics but I walked away paying $100. They cleaned my dogs ear (put neosporin on it) which cost $25 and put a cone on him (which is absolutely unnecessary) and cost another $25. It's not a ton of money but they didn't even give me the option of not getting the cleaning or the cone. They also left out the fact it would be extra until I was paying at the register. Again it's not a ton of money but i felt that they were trying to milk everything this cut was worth. I don't think I will be going back.
