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October 2025 by sazia vinson
This pharmacy requested that my prescription refills be transferred to them instead of being filled in WA state where I live, with no warning or attempt to contact me, when I did not request that or give them permission to do that. Because they’re not open on Sundays, I’ve been having horrible symptoms all weekend because of this. They did not return my messages, and while the pharmacist I finally was able to speak to did fix it, she was unsympathetic and was unable to explain why this happened or how to prevent it in future. I would be wary of ever using this pharmacy even once, as they can ruin your life years later for no reason, and they don’t care and won’t even apologize or admit they did anything wrong.
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July 2025 by Cindy Laursen
Very upset smiths said my prescriptions were delivered but they were not delivered this is lifesaving medicine so where is it?????
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July 2025 by Josh G
Best Pharmacist and staff ever. So kind and patient. Thank you for everything!
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June 2025 by B S
They're doing way better then 6 months ago!
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June 2025 by Zeke Luna
Very rude discusting unprofessional and take forever please don't waste your time and money here🤦🏽♂️👎🏽👎🏽👎🏽
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May 2025 by Greg Gibson
Always helpful, friendly, and professional in what has to be a stressful job sometimes. Thank you to the whole staff!
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May 2025 by Sandra Jarvis
I have had no problems with this pharmacy! They are kind and courteous. I’m on an expensive medication and they look for coupons and other ways to cut the cost. I appreciate that!
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May 2025 by Gavin Long
Today I called and asked to speak with a pharmacist and Jared was extremely helpful and answered all my questions. He explained everything in depth, was very respectful, and made sure I was helped while I could tell he was busy.
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December 2024 by Koda imig
The worst pharmacy. Their automated phone system is frustrating and doesn’t work. The people who work there don’t care either. I thought I would use this pharmacy instead of Walmart because it is closer, boy do I regret that decision.
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September 2024 by Casey Green
Every time I have to interact with certain people who work in the pharmacy, I am disrespected, then when I go to complain, the pharmacist/manager completely negates my statements, disregards my concerns, shows no care whatsoever that should be shown by healthcare providers. They lie, they don’t let you know if they are out of a medication until it’s time to go pick it up, they are rude on the phone and I’d recommend any pharmacy other than this one. 1/10, would NOT recommend to anyone.
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August 2024 by Aristophana Bomgardner
Good staff, they are helpful in getting you the best price on your medication. If you shop at Smith's regularly, this should be your go to pharmacy.
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July 2024 by Nanette Arredondo
This pharmacy is terrible. They never call to let you know a prescription is ready, and you could have been waiting for days. Most recently I waited 6 hours after the doctor's office confirmed Smiths had received my prescription order, still hadn’t heard anything so I called and they hadn’t even started on it! The prescription was an antibiotic for my baby who was in a lot of pain so I called and asked for a rush and they said they would get working on it as soon as possible. I even double checked that they had my correct number so I could get a call as soon as it was ready. Well over a hour went by, and they eventually closed for the day and I still didn’t have the meds. The next morning I called to check the status and the automated machine said it was ready for pickup. This is not the first time they have failed to notify me that a prescription is ready, but it will definitely be the last. Never using this pharmacy again.
*Edit since I just picked up the prescription: the medicine WASN’T ready, it was a liquid that had to be mixed when it was picked up! I waited over 24 hours for something that they could have just told me to come in when I had time and they would be able to fill the prescription for me!
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March 2024 by Ken Rintoul
Not just the pharmacy. The entire store is grubby. Many of the workers, while somewhat helpful, are poorly groomed. Regarding the pharmacy, it takes forever to get prescriptions filled. Even when sent by the Dr and marked "stat." Days pass without a notice of being ready to pick up. When my prescription plan changed a few months ago I had to move from Sam's Club to Smiths. With every prescription I need filled or refilled, I am reminded of the distinct loss of service from my previous provider, Sam's. Oftentimes the pharmacists are unhelpful or engaged in extended personal conversations while customers are lined up. Going to this Smiths for virtually anything is an experience I detest.
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February 2024 by Kadie J
They can be slow and unprofessional. Don’t expect them to be very helpful and they never ask for your rewards. Tell them your rewards number to get pharmacy purchase points.
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November 2023 by Rachel A
Several bad experiences here. I will be switching pharmacies now.They have answered the phone and hung up on me a couple times, so for important questions I've had to go in person.They will not refill my prescription that I have run out of and needed for the last week or two. They repeatedly tell me I have to call my doctor to approve the refill, which I have done several times and my doctor double checked that the prescription was sent/ready for pick up, but the pharmacy says they can't do anything.Employees aren't usually very friendly to me, and the wait is usually very long.
