The UPS Store #5266 in Provo is a locally owned and operated business that offers a range of services including printing, document finishing, mailbox rentals, notary, packing, shipping, and freight services. Customers appreciate the friendly and personal service provided by the staff. Several reviews highlight the helpfulness and patience of employees such as Mike, Ethan, Zion, and Teancum, who go above and beyond to assist with various needs. Mike was praised for his support during a stressful return process, while Ethan helped a customer complete a large project successfully. Zion was recognized for his kindness and patience, especially in helping nervous customers confidently navigate return procedures. Teancum was commended for assisting with an unusual printing job and making the final product look excellent. The staff’s friendly attitude and willingness to support customers in a small-town atmosphere create a positive experience, making many customers loyal to the store. Overall, The UPS Store in Provo is known for its helpful staff, quality service, and welcoming environment.
The store manager who helped me was incredibly professional and knowledgeable. I would recommend this location to anyone who needs to ship large boxes like I did.
July 2025
The staff is friendly, fast, resourceful and efficient. Was provided several options for my shipments.
July 2025
I brought in a huge project that I needed to finish as soon as possible. Ethan was unbelievable! So patient and so so helpful. He helped me for a couple of hours and my project turned out better than I had expected. I’d give UPS more stars if I could🤗
