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January 2024 by Julie Winter
I'm a fan of Credit Unions because they are one of the few where you can still enjoy relationship banking. I chose this one based on the google reviews and it has more than lived up to the reputation! I especially appreciated Laney jumping through hoops for me on some extra needs I had. I highly recommend this bank and branch.
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December 2023 by stew brown
Karen is awesome! She is so punctual and professional. She made my experience with Utah first credit Union grade A+. I would highly recommend working with her.
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December 2023 by Matuu Clan
If you’re Tyler Sparrows’ boss, we ask that you give him a raise or at least a bonus. ??????????We’d come over and hug him but that would be weird… Right?I called quite livid, because of a mistake that was made by someone at another branch.Tyler took the call and was extremely kind as I did my best to (not yell) explain the problem which would’ve cost my (first time car buyer) daughter $859.00.I explained how we were pressed for time and needed our issue resolved. It was a minor mistake (because we love Utah first) but it was going to cost my child a pretty penny.Not only did Tyler help us, he was also willing to speak to the Dmv representative when I volunteered him. The second time, Tyler said “could you give her the phone”. Haha.I was sick and couldn’t deal with the stress of paper work the dmv was asking, fixing the mistake (he who’s name I shall not mention) prior to our visit today.I knew it was probably impossible and partly my child’s (procrastination opening her letter from Utah first) due to the holidays.. Tyler walked us through it, step by step and was extremely patient; even going as far as calling different supervisors to get us the help needed to resolve our issue.You guys hired a gem.Your loyal customerM
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December 2023 by Brandon McDougal
Dylan was amazing. Reached and wanted to know if I needed anything. He was able to switch over my car payment and did it so fast. So thank you so much
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November 2023 by Alejandra Ramirez
My experience with this credit union has been pleasant. I’ve never been in the branch but I never had any issues when I’ve needed assistance over the phone. Every interaction over the phone is with a friendly, knowledgeable person. Their responses are prompt whenever I leave a message. They have a line to communicate via text and that makes it convenient for me.
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November 2023 by Tyler Norton
Utah First Credit Union has been amazing to work with on my truck loan! They were kind and super fast! I recommend them to anyone looking for an auto loan!
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October 2023 by Carlos Moreno
I previously did banking with Wells Fargo, i never had any issues but I never had any perks like I do with UFCU.They are supper personable with customer service and the credit card has reward points that can be redeemed with flights, car rental, hotels with almost all the companies that do travel. I have been their customer for a year and not regretted making that change so far.
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October 2023 by Rachel Evans
Spencer was so helpful! Patient and thorough. I love Utah First. Great customer service!
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October 2023 by Scott Wheelhouse
We have a great rate on an auto loan with UFCU. The proactive and helpful staff are easy to work with and have responded quickly whenever a need arises. I feel good about doing business with UFCU.
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October 2023 by Sanjeewa Ranathunga
I love Utah First Credit Union as they offered me to refinance my car with an extremely low interest rate. Also, I’m happy with their customer support! They keep you posted on your account status. Just now I was helped by Mr. Dylan. He was very quick to respond and happy with his service!Thank you!
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September 2023 by Benny Aerroc
Karen made the sign up process, smooth and easy. She is also real easy to talk to and really makes you feel comfortable. I’m definitely happy I choose here than anywhere else
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August 2023 by Delfino Rodrigues
Banking with Utah First has been a great experience for me the staff is very friendly. Every time I walk in Karen is ready to assist me and has my account pulled up ready. Makes my visit fast and easy. Karen definitely goes above and beyond to assist and make your experience the best she can.
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August 2023 by Leslie C
My mom actually recommended me to open an account here, and I have had no regrets! Everyone is always so helpful and super friendly when I stop by. Wish every bank was like them! Great team and great branch!
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August 2023 by Jayson Valadez
I setup an auto loan with Karen given the low interest rate. She was vey responsive, easy to work with and informative. She helped me get approved and the loan in place in just a couple of days. Smooth experience overall!!
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August 2023 by Sam Schwab
Karen was absolutely amazing. I live out of state from the bank, purchasing a vehicle multiple hours away from my home and she made it absolutely seamless. I can’t thank her enough for being such an amazing person either on the phone or through messaging! Thank you for all the amazing help☺️
