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August 2023 by Tanner Freeman
Not sure of the name of the Hispanic girl who “helped” me, but she was incredibly rude. I was second in line when I arrived and it sounded like she was flirting with the guy at the counter, super friendly. Not sure what happened but when it came my turn she was so so rude. My wife is from Perú, and my mother in law sent her money to get some items for our baby. Since she can’t drive and stays with our baby, my MIL named me as the recipient.Well whatever her name is took it upon herself to grill me about how suspicious it looks that a white guy is receiving money from a woman in Peru. I told her my wife is from Lima, but she kept asking “why this, why that” telling me they’ve had a lot of fraud, money laundering, whatever.Now, I get you have your policies to ask, but I’ve been to this location several times. They’ve NEVER bothered to ask me any questions other than where I’m from and who is sending the money. This girl was asking questions repeatedly basically demanding answers telling me I look suspicious, and said next time have my wife named on the receipt. Sorry, no?Some of the employees have been incredibly friendly at this location, so I can’t bag on it completely. I’m not sure if this particular employee just had something against me, but she seemed very friendly with the person before me and the person after me I overhead as I was leaving.
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July 2023 by veronica maldonado
I wait for like 7 min never came up to me she keep her self busy on the phone but when someone else came she left the phone and walk away i was waiting right in front of her face but she ignored me. Worst costumer service. The girl is rude and arrogant. And it westwr union was down for some reason.
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October 2022 by J Paul Saldana
Rude service by Lourdes. I was ignored for about 5 minutes until i asked for assitance and with an arrogant attitude she still kept me waiting.Keep your negative character at home and don't bring it to your work place. Western Union or Smiths please vet your candidates before hiring them.
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August 2022 by Yael Sofia Ayala Bravo
Terrible service from Lourdes, she has an arrogant attitude and is very rude in customer service. If you are going to work with the public you must have an attitude to speak, be friendly and if something cannot be explained and be kind to people, it seems that she hates working there, examine the people you hire well because they do not make you want to go back send money there.
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August 2022 by Paul Saldana79
Rude service by Lourdes. I was ignored for about 5 minutes until i asked for assitance and with an arrogant attitude she still kept me waiting.Keep your negative character at home and don't bring it to your work place. Western Union or Smiths please vet your candidates before hiring them.
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January 2020 by Tatiana Mendonca
Really rude if you don’t wanna work on a Sunday just ask for the day off don’t be rude to others sooooo unprofessional.
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July 2019 by Rafael ferloni
Sunday should be open but it was closed...I lose 15 minutes of my life â€â™‚ï¸ðŸ˜¡
