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August 2023 by Krista F.
Beware and be ready to pay money to not fix your vehicle!We took our Chevrolet Colorado in for repair with the message "reduced engine power". We were told it would take a new sensor which was under warranty and a whole new exhaust system for $2507.97 plus tax that was not under warranty. We were not happy but had the repair done. Within a week, the truck had the same message. We took it back to them. They said it now needed another sensor and wanted to charge us another $450. We tried to tell them it was misdiagnosed and that we had a problem with a huge repair that did not need to be done. They said they would take care of us. Nope. They just wanted more money. We went to another dealer to get the sensor. In talking to them, they said that the whole exhaust system rarely needs to be replaced and that that it is mostly the sensor that I was there to buy. The technician should have looked into things better and fixed what needed fixing and not put in new parts that did not need to be replaced. Do not take your vehicle to High Country.
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January 2023 by Doug M.
Prices for repairs are high but you do get quality repairs, they have improved a lot since I used them 10 ago last few times things seam much better and have taken care of me for the most part
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October 2022 by Patricia S.
When spending the night in Richfield our water pump went out. Went to GMC dealer & was told sorry we're booked out 3 weeks. I asked can't someone at least take a look? They didn't have anyone there & even if I came back in the next morning no one available to look at a stranded person car. Wow very disappointed in this GMC dealer. But found Mike's Auto Clinic who was absolutely awesome. Diagnosed, order part, made repair & had us back on the road. So lucky we found Mike's.
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June 2022 by Jessica J.
We were passing through on our way to Moab and our 2021 Diesel GMC check engine light came on. Luckily we were only 15 minutes away from High Country. We spoke to Cassidy and he was able to check the codes and help us out. Thank you for providing great customer service!
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June 2022 by Rachel S.
We had an excellent experience with these guys when buying our AT4. They kept their word on everything and we are so thankful we even found one, thanks to them! From start to finish, we had a nice chat with the finance guy and also really appreciated our sales guy as well.
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July 2021 by Dayna D.
Purchased a 2017 Colorado ZR2 from High Country in Richfield. Was promised the second key when previous owner returned it from California by mail. Never received the second key as promised. I purchased a key and asked them to program it because they never fulfilled their promise. Was told it was never written down that it was promised and was charged for programming the key. After purchase, tires seemed out of balance. Within took back, was told they were balanced but still had problems with truck shimmying down the road. Brought it back and was charged for rotation and balancing of tires. Continues to have problems and took to a tire dealership and was told the tire causing the issue was bulging. Had to replace the tire. If you dare buy a car from this dealership, make sure you get decent tires on your vehicle and get everything they promise you in writing!!!
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April 2021 by Ivan S.
Took my truck in not knowing a lot about Diesels ran out Of fuel and was told it was leaking when it wasn't actually leaking. When i knew that the fuel that was there was from mePriming it. Told meNo that it was actually leaking and in desperate need I agreed to repair just so I can get back home and was charged a lot. I wouldn't rec this place to anyone !!
