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February 2024 by Garrett Hancock
Had computer issues with my 2024 GMC 2500hd. Service manager was very helpful and went out of his way to get my truck to me early Tuesday morning so I could get back on the road and home with a 9 hour drive. Thanks again!Garrett Hancock
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January 2024 by Rosemary Wells
Our truck had DEF issues just outside of Richfield. They brought us right in and fixed the problem. We were in a desperate situation, but they were more than reasonable about what they charged us. Knowledgeable, great customer service, honest. Next time we need a car we are going to them.
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December 2023 by Carol Marziale
They finally listened and understood the problem I've been having.
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September 2023 by Krista Friant
Crooks! Beware and be ready to pay money to not fix your vehicle!We took our Chevrolet Colorado in for repair with the message "reduced engine power". We were told it would take a new sensor which was under warranty and a whole new exhaust system for $2507.97 plus tax which was not under warranty. We were not happy but had the repair done. Within a week, the truck had the same message. We took it back to them. They said it now needed another sensor and wanted to charge us another $450. Then we got a bill from them for telling us that it would be another $450 repair. We tried to tell them it was misdiagnosed and that we had a problem with a huge repair that did not need to be done. They said they would take care of us. Nope. They just wanted more money. We went to another dealer to get the sensor. In talking to them, they said that the whole exhaust system rarely needs to be replaced and that that it is mostly the sensor that I was there to buy. The technician should have looked into things better and fixed what needed fixing and not put in new parts that did not need to be replaced. Do not ever take your vehicle to High Country! They just want your money. We will never take another vehicle to them again or even when it comes time to purchase another vehicle, we will not go there.
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August 2023 by Krista F.
Beware and be ready to pay money to not fix your vehicle!We took our Chevrolet Colorado in for repair with the message "reduced engine power". We were told it would take a new sensor which was under warranty and a whole new exhaust system for $2507.97 plus tax that was not under warranty. We were not happy but had the repair done. Within a week, the truck had the same message. We took it back to them. They said it now needed another sensor and wanted to charge us another $450. We tried to tell them it was misdiagnosed and that we had a problem with a huge repair that did not need to be done. They said they would take care of us. Nope. They just wanted more money. We went to another dealer to get the sensor. In talking to them, they said that the whole exhaust system rarely needs to be replaced and that that it is mostly the sensor that I was there to buy. The technician should have looked into things better and fixed what needed fixing and not put in new parts that did not need to be replaced. Do not take your vehicle to High Country.
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March 2023 by Mark Overas
We drive 125 miles to do business with High Country, passing much closer GMC dealers. That ought to tell you how good these folks are. They were generous with our trade in, and offered a great deal on my wife's new truck. I bring mine to them for service and GM accessories installation, and it is always done right. Great dealer with excellent service and a small town friendliness.
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February 2023 by Jordan Maxwell
Jadon in the service department was great to work with. They had fair pricing, and quality work. We’ll definitely use them again for fixes on the Chevy.
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January 2023 by Zack Jensen
Done a good job took a little longer but parts had to be ordered not there fault but I do have to say look into warranty before buying a new truck but high county was good to me even though I threw a fit. Thanks guys for your work...
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January 2023 by Doug M.
Prices for repairs are high but you do get quality repairs, they have improved a lot since I used them 10 ago last few times things seam much better and have taken care of me for the most part
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October 2022 by Patricia S.
When spending the night in Richfield our water pump went out. Went to GMC dealer & was told sorry we're booked out 3 weeks. I asked can't someone at least take a look? They didn't have anyone there & even if I came back in the next morning no one available to look at a stranded person car. Wow very disappointed in this GMC dealer. But found Mike's Auto Clinic who was absolutely awesome. Diagnosed, order part, made repair & had us back on the road. So lucky we found Mike's.
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October 2022 by Joan Adams
This is the second car I've purchased from them, each time has been a great experience, sales rep. very friendly and informative. Also their service center staff are great and very accommodating. I would recommend High Country Auto to anyone looking to purchase either a new or used vehicle.
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October 2022 by Jeannie Jones
Manager of service department has a bad attitude. He order a part that was needed to repair our car, we found out it came in and talkbto him about. He didn't care. No apology. ?
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September 2022 by Matt Hutchinson
Service department was awesome and Jaden was prompt at getting us taken care of so we could get our Suburban back. He even went the extra mile and figured out warranty info and explained everything to us. Shelby checking out was great as well. Also, kudos to the technician that did the work on our car.
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September 2022 by Linda Nebeker
If I could leave a minus 10 star, I would. Took our truck to do a re-call, they had the truck 3 1/2 hours, was suppose to take not more than 4 hours, and still didn’t get it in the shop and said it be 2 to 2 1/2 hours more. They said it needed to cool and they left in the sun. Worst service ever. Don’t ever take your vehicle in for service there. They shouldn’t be in business!! Everyone we’ve talked to have been unhappy with their service.
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August 2022 by Michael R. Fordham
There shop was great, they did what they said they would do, and did it on time
